Receptionist/ Client Concierge

Americas Rehab Campuses; Tucson (AZ); On-site; USD 18,000 - 25,000; Full time

Job summary

Americas Rehab Campuses in Tucson, AZ is seeking a front desk associate to operate a multi-line VOIP switchboard and manage paging for patients and staff.

The role requires a high school diploma, two years’ switchboard experience in a healthcare setting, CPR certification, Arizona Fingerprint Clearance Card, TB clearance, and the ability to work in a fast-paced environment with confidentiality. Bilingual a plus; you will support safety, teamwork, and emergency readiness.

Qualifications

• High school graduate or equivalent required.
• Two (2) years’ experience on a multi-line telephone switchboard, preferably in a health care environment and any combination of education, training, or experience in a hospital environment preferred.
• CPR Certification and renewed every 2 years. Valid Arizona Fingerprint Clearance Card, TB and Handle with Care within 90 days of hire.
• May be required to work occasional overtime and flexible hours.
• Bilingual a plus.

Skills

VOIP operations

Paging systems

Code procedures

Office software

Clerical tasks

Workload prioritization

Telephone etiquette

Written communication

Team player

Adaptability

Emergency response

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Arizona Rehab Campus - Tucson - Tucson, AZ 85715

Job Requirements

Education:

High school graduate or equivalent required.

Experience:

Two (2) years’ experience on a multi-line telephone switchboard, preferably in a health care environment and any combination of education, training, or experience in a hospital environment preferred.

Additional Requirements:

CPR Certified and renewed every 2 years. Valid Arizona Fingerprint Clearance Card, TB and Handle with Care within 90 days of hire. May be required to work occasional overtime and flexible hours. Bilingual a plus.

Knowledge/Skills

• Knowledge of VOIP switchboard operations and paging systems
• Knowledge of all code procedures
• Knowledge of computers and business software
• Knowledge of basic business office clerical functions
• Skill in organizing and prioritizing workloads to meet deadlines
• Skill in telephone etiquette and paging procedures
• Effective oral and written communication with clients and co-workers
• Ability to adhere to safety policies and procedures
• Ability to use good judgement and to maintain confidentiality of information
• Ability to work as a team player
• Ability to demonstrate tact, resourcefulness, patience and dedication
• Ability to accept direction and adhere to facility policies and procedures
• Ability to recognize the importance of adapting to the various patient groups
• Ability to work in a fast-paced environment
• Ability to react calmly and effectively in emergency situations