Medical Receptionist

Intermountain Centers; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Intermountain Centers in Tucson Health Home is seeking a Medical Receptionist to manage administrative tasks for the medical staff. The role includes greeting members, scheduling appointments, maintaining the reception area, and handling confidential information in line with HIPAA policies.

The position requires 2–4 years of office experience, including public contact, and a High School Diploma or GED. Proficiency in organizing files, inventory, and customer service is essential for smooth

Qualifications

• Education – High School Diploma/GED Required
• Experience – 2-4 years of office experience, including working with the public, required; medical office experience preferred.

Responsibilities

• Greets members and visitors in person, or by telephone, answering or referring their inquiries.
• Schedules appointments in person, or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional and timely manner.
• Maintains the reception area, keeping it organized and tidy.
• Routinely checks with nursing staff to provide assistance with certified mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment. Performs inventory control and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains an approved schedule, and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of position.

Skills

Customer service

Communication

Education

High School Diploma/GED

Job description

General Summary

Under the supervision of the Medical Services Manager, the Medical Receptionist performs administrative functions for the medical staff of Intermountain Centers’ Tucson Health Home, a psychiatric outpatient clinic.

Job Responsibilities

• Greets members and visitors in person, or by telephone, answering or referring their inquiries.
• Schedules appointments in person, or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional and timely manner.
• Maintains the reception area, keeping it organized and tidy.
• Routinely checks with nursing staff to provide assistance with certified mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment. Performs inventory control and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains an approved schedule, and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of position.

Qualifications

• Education – High School Diploma/GED Required
• Experience – 2-4 years of office experience, including working with the public, required; medical office experience preferred.

Regulatory

• Minimum 21 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.
• Initial current negative TB test result, if required (Employer provides).

Questions about this position? Contact us at [e-mail]