Receptionist & Client Care Specialist – Insurance Team

Josh Fuselier - State Farm Insurance Agent; Monroe (LA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Opportunity for advancement

Job summary

State Farm in West Monroe, LA is seeking a Receptionist - State Farm Agent Team Member to join a dynamic team. The role centers on greeting customers, managing appointments, and maintaining customer records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to contribute to a positive, productive workplace. Responsibilities include handling inquiries, coordinating communications, and supporting daily office operations.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations about insurance options.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm in West Monroe, LA is seeking a Receptionist - State Farm Agent Team Member to join a dynamic team. The role centers on greeting customers, managing appointments, and maintaining customer records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to contribute to a positive, productive workplace. Responsibilities include handling inquiries, coordinating communications, and supporting daily office operations.