Receptionist - State Farm Agent Team Member WEST MONROE, LA

Josh Fuselier - State Farm Insurance Agent; Monroe (LA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Opportunity for advancement

Job summary

State Farm in West Monroe, LA is seeking a Receptionist - State Farm Agent Team Member to join a dynamic team. The role centers on greeting customers, managing appointments, and maintaining customer records while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to contribute to a positive, productive workplace. Responsibilities include handling inquiries, coordinating communications, and supporting daily office operations.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations about insurance options.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Full Time in WEST MONROE, LA

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

Joshua Fuselier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.