Insurance Receptionist: Growth & Flex Schedule

Paul Santone - State Farm Agent; Mentor (OH); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Paul Santone - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a growing office in Mentor, OH. The role focuses on delivering excellent customer service while handling front-desk duties and light sales conversations related to insurance options.

The ideal candidate will be highly organized, friendly, and capable of managing multiple tasks in a budget-friendly, community-focused office environment.

Qualifications

• Experience in a receptionist or customer service role is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and multitasking capacity.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing them to the right team member.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospects and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Interpersonal skills

Organization & multitasking

Sales conversations

Computer skills (Office & CRM)

Tools

Microsoft Office

CRM systems

Job description

Paul Santone - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a growing office in Mentor, OH. The role focuses on delivering excellent customer service while handling front-desk duties and light sales conversations related to insurance options.

The ideal candidate will be highly organized, friendly, and capable of managing multiple tasks in a budget-friendly, community-focused office environment.