Receptionist & Client Care: Growth Path

Brandon Tate - State Farm Agent; Germantown (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life insurance

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Tate - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency. The ideal candidate is highly organized, detail oriented, and committed to delivering friendly, professional service.

You will greet customers, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks while exploring opportunities to discuss insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities. Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Brandon Tate - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency. The ideal candidate is highly organized, detail oriented, and committed to delivering friendly, professional service.

You will greet customers, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks while exploring opportunities to discuss insurance options.