Receptionist and Client Care Specialist: Growth Path

State Farm; Peachtree City (GA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tarcia Troup - State Farm Agent is seeking a highly organized receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while maintaining customer records and supporting the sales process.

The ideal candidate will be experienced in customer service, comfortable with sales conversations, and proficient with MS Office and CRM systems. This on-site role emphasizes teamwork and professional development within the insurance sector.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

MS Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Tarcia Troup - State Farm Agent is seeking a highly organized receptionist to join the team. You will greet customers, manage scheduling, and handle inquiries while maintaining customer records and supporting the sales process.

The ideal candidate will be experienced in customer service, comfortable with sales conversations, and proficient with MS Office and CRM systems. This on-site role emphasizes teamwork and professional development within the insurance sector.