Receptionist - State Farm Agent Team Member

Brandon Jacobs - State Farm Agent; Biloxi (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Jacobs - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and support office operations. The ideal candidate will be organized, detail-oriented, and ready to engage with customers both in person and on the phone.

This role involves managing scheduling, handling inquiries, and supporting team projects, with opportunities for training and advancement within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented and commitment to service.

Responsibilities

• Greet customers warmly, directing them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and managing customer records.
• Provide excellent customer service and follow up on needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

Brandon Jacobs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.