Receptionist, Center for Digestive Health

Freeman; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) with employer match

Wellness program

Paid time off

Job summary

Freeman Health System is seeking a Receptionist to deliver a positive patient experience by scheduling appointments, answering calls, and guiding patients and visitors within a patient-centric environment. You will handle registrations, explain procedures, and assist with HIPAA-compliant documentation while ensuring accurate payments and receipts.

The role is full-time days, 40 hours per week with no weekends or holidays, offering benefits and a supportive workplace culture within Freeman Health

Qualifications

• Greet all customers, patients, vendors and visitors and provide directions.
• Register patients and ensure forms comply with HIPAA and applicable regulations.
• Collect payments, print receipts, count and balance cash drawer.
• Schedule new and follow-up appointments using medical office software.
• Verify patient eligibility for services.

Responsibilities

• Schedule patient appointments and answer phone calls to support patient flow.
• Update patient registrations and provide general information with professional communication.
• Maintain a safe environment and support regulatory compliance.

Skills

Customer service

Communication

Cash handling

Tools

Scheduling software

HIPAA/compliance software

Job description

Our Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI