Receptionist - BMW Sudbury

Asbury Automotive Group; Sudbury (MA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid time off

Paid training

Stock awards

Job summary

Asbury Automotive Group is seeking a friendly and professional Receptionist in Sudbury, MA. You will greet guests, answer phones, direct inquiries, and support front-desk operations with a customer-first attitude.

The role emphasizes strong communication, multi-tasking, and basic computer skills (MS Outlook). A positive attitude and the ability to work in a fast-paced dealership environment are essential.

Qualifications

• Greet walk-in customers and determine the nature of their visit.
• Answer inbound calls and direct callers to appropriate department or individual.
• Answer basic inquiries, take messages, and provide information to callers.
• Communicate with callers in a professional, friendly, efficient manner.
• Multi-task in a fast-paced environment and maintain a professional image.
• Must be at least eighteen years of age and pass pre-employment screens.
• Bilingual abilities are a plus.

Responsibilities

• Greet walk-ins and determine the nature of the visit.
• Answer phone calls and direct to the correct department.
• Take messages and provide basic information to callers.
• Maintain professional communication and timely responses.
• Support clerical tasks as requested by management.

Skills

Customer service

Phone support

Multitasking

MS Outlook

Multilingual

Communication

Tools

MS Outlook

Job description

Compensation: $19.00-$20.00/hr

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

The Receptionist is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination. In addition, the receptionist will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.

• Greet walk-in customers and determines the nature of their visit
• Answer incoming phone calls. Direct callers to appropriate department or individual
• Answer basic inquiries, take detailed messages and provides basic information to all callers
• Communicate with callers and customers in a professional, friendly and efficient manner
• Communicate messages to the appropriate parties in a timely manner
• Assist with clerical duties as requested
• Other duties to be determined by management
• Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
• Ability to multi-task in a fast paced environment
• Advanced computer & phone skills (Internet, MS Outlook) a must
• Ability to speak multiple languages is always a plus
• Must be a minimum of eighteen years of age
• Must pass pre-employment screens ( background and drug test)

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.