Receptionist - BMW Sudbury

Herb Chambers Honda of Burlington; Sudbury (MA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Paid holidays

Paid training

401k with company match

Employee assistance program

Job summary

Herb Chambers Honda of Burlington is seeking a Receptionist to manage inbound calls and assist walk-in customers. This role requires excellent communication and customer service skills, as well as the ability to handle a fast-paced environment. Responsibilities include greeting customers, directing calls, and performing clerical tasks. Offering a competitive pay of $19.00-$20.00/hr along with weekly pay, paid holidays, and insurance benefits including medical, vision, and 401k with a company match.

Qualifications

• Must have excellent communication and customer service skills.
• Ability to multi-task in a fast-paced environment is necessary.
• Advanced computer & phone skills are a must.

Responsibilities

• Answer inbound calls and direct callers to the appropriate department.
• Greet walk-in customers and determine the nature of their visit.
• Assist with clerical duties as requested.

Skills

Excellent communication skills

Customer service skills

Ability to multi-task

Advanced computer skills

Ability to speak multiple languages

Job description

About Asbury

Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Compensation

$19.00-$20.00/hr. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.

Responsibilities

The Receptionist is responsible for answering inbound calls, determining the nature of their business and directing callers to the appropriate department/destination. In addition, the receptionist will be the dealership’s information specialist to best direct our guests accordingly to accommodate their needs.

• Greet walk‑in customers and determine the nature of their visit
• Answer incoming phone calls. Direct callers to appropriate department or individual
• Answer basic inquiries, take detailed messages and provide basic information to all callers
• Communicate with callers and customers in a professional, friendly and efficient manner
• Communicate messages to the appropriate parties in a timely manner
• Assist with clerical duties as requested
• Other duties to be determined by management

Qualifications

• Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required
• Ability to multi‑task in a fast‑paced environment
• Advanced computer & phone skills (Internet, MS Outlook) a must
• Ability to speak multiple languages is always a plus
• Must be a minimum of eighteen years of age
• Must pass pre‑employment screens (background and drug test)

Pay and Recognition

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front‑line team member eligible)

Insurance / Retirement

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Health savings
• Flex spending accounts (tax free)
• Short‑term and Long‑term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional Growth and Development Opportunities

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.