Receptionist (Blanco County MH Center)

Hill Country Mental Health and Developmental Disabilities Centers; Johnson City (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employer-paid PPO health insurance

PPO dental & vision

Employer-paid life insurance

401(a) plan with employer match up to

457/403(b) plan

Generous PTO and sick time

Supportive work environment

Job summary

Hill Country Mental Health and Developmental Disabilities Centers is seeking a Receptionist to support counselors, physicians, staff and individuals in the Mental Health Center Clinic. You will work with the Office Coordinator to cover in-person customer services of the reception area and handle all telephone traffic, routing calls and messages appropriately.

This role includes coordinating meetings, collecting payments, initiating paperwork, and handling various administrative duties to keep

Qualifications

• High school diploma or GED is required.
• Valid Texas driver’s license and auto insurance.
• CPR and Prevention and Management of Aggressive Behavior training within 3 months.

Responsibilities

• Maintain a physical presence at reception and provide customer service for all incoming individuals and phone traffic.
• Maintain data in the electronic medical records and initiate appropriate consumer paperwork.
• Route incoming and outgoing correspondence and perform daily data entry.
• Set up teleconferencing meetings and manage schedules for team.
• Complete reports assigned.
• Write and document articulately while using correct grammar so documentation is clear and valuable.
• Maintain compliance with all client data security control measures.
• Educate and instruct individuals served.

Skills

Verbal communication

Written communication

Customer service

Data entry

Team collaboration

Education

High school diploma / GED

Tools

Electronic medical records

Job description

The Receptionist will supportcounselors, physicians, staff, and individuals in the Mental Health CenterClinic. This person will work with the Office Coordinator to cover inperson customer services of reception area and all telephone traffic includingreceiving and routing phone calls and messages appropriately. TheReceptionist and Office Coordinator will also coordinate meetings, collectpayments, initiate paperwork, and complete a multitude of variousadministrative duties to keep the office running smoothly. Thiscompassionate, caring, and supportive team member will connect with the HCMHDDstaff and individuals to provide optimum healthcare and contribute to theoverall wellbeing of members of the community living with mental healthchallenges.

You will get to:

• Maintain aphysical presence at reception and provide customer service for allincoming individuals and phone traffic for the office.
• Maintain datain the electronic medical records and initiate appropriate consumerpaperwork.
• Route incomingand outgoing correspondence and perform daily data entry.
• Set upteleconferencing meetings and manage schedules for team.
• Complete reportsassigned.
• Write anddocument articulately while using correct grammar so that documentation isclear and valuable.
• Maintain compliancewith all client data security control measures.
• Educate andinstruct individuals served.

You'll definitely need:

• High school diploma/GED
• Maintain valid Texas state Driver's License and auto insurance.
• Complete and maintain both CPR certification and Prevention and Management of Aggressive Behavior training within the first 3 months of employment

We'll also want you to:

• Employexcellent verbal and written communication skills to engage with team andindividuals in care.
• Maintainaccurate and timely documentation.
• Sustain a calmdemeanor when under pressure to handle sometimes difficult situations.
• Provideexemplary customer service and care to individuals with their bestinterest at heart.

We're excited to provide:

• Employer paidPPO health insurance planwith option to add dependents.
• PPO dentalplans and vision insurance options for healthy teeth and eyes.
• Employer paidlife insurance.
• 401(a) plan,employer matches your contributions dollar for dollar for up to 8% of yoursalary. You are 100% vested after 3 years of service.
• 457/403(b)plan, employees are immediately eligible to contribute pre-taxearnings.
• Generous paidtime off for fun and vacations and paid sick time for when you're underthe weather.
• Authentic andcaring environment where folks care about each other and want to do goodin the world.