Receptionist - Bilingual Spanish

Related Management Company; Springfield (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in affordable housing is seeking a Bilingual Spanish Receptionist to provide exceptional service and support. This role involves managing tenant relations, conducting interviews, and performing administrative tasks. Join a passionate team dedicated to making a difference in the community while enjoying generous paid time off and growth opportunities.

Benefits

Paid time off

Mental health resources

Paid time off to volunteer

Tuition reimbursement

Qualifications

• Prior experience in the affordable housing industry preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and guiding them through the application process.
• Managing leasing tasks and performing other administrative duties.

Skills

Communication

Bilingual Spanish

Detail-oriented

Organized

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Join to apply for the Receptionist - Bilingual Spanish role at Related Management Company

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Join to apply for the Receptionist - Bilingual Spanish role at Related Management Company

Responsibilities

• Are you passionate about building strong connections with people? Are you looking for a career filled with purpose? Do you want to make an impactful difference by providing affordable housing to those who need it most?

If so, we are looking for you to join our team as a Receptionist.

WHY YOU’LL LOVE IT HERE

• Lots of paid time off - we value your life outside of work.
• Mental health resources, such as counseling, are available to our team members.
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us - learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available...and so much more!

What You’ll Be Doing As a Receptionist

• Providing timely and professional responses to phone calls and emails.
• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and performing background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties.
• Greeting residents and visitors and providing the highest standard of customer service.
• Scheduling appointments and completing follow-up on service requests.
• Filing documents, reports, and maintaining filing systems as requested.
• Providing general administrative support to the office.
• Handling miscellaneous tasks and projects as assigned.

Compensation

• $17 - $18 / hour
• With an annual bonus tied to performance.

This range is a general guideline and may vary depending on qualifications, location, and specific responsibilities. The position may also include performance bonuses and a comprehensive benefits package including health insurance, retirement plans, and paid time off. Final offers will be based on a thorough assessment of the candidate's background and role requirements.

Qualifications

• The ability to thrive in a fast-paced environment.
• Prior experience in the affordable housing industry (preferred but not mandatory).
• Excellent written and verbal communication skills.
• Bilingual Spanish is required.
• High School diploma or equivalent.
• Knowledge of Microsoft Office.
• Strong oral and written communication skills.
• Detail-oriented and organized.
• Ability to work independently with minimal supervision.
• A proven track record of managing complex operational tasks.
• Highly motivated and a self-starter attitude.
• Commitment to exceeding expectations by providing exceptional service.
• Determination, openness to constructive criticism, and a desire to improve.
• Teamwork-oriented mindset.
• Trustworthy and reliable.
• Valuing diversity of thought and perspective.

About Us

At Related, we believe in enriching lives through affordable housing. We own and preserve a large portfolio of affordable housing across the nation. Our employees' genuine empathy and our investment in talent foster a positive, team-oriented environment where every voice is valued. Join us in creating thriving communities and making a difference in the world!