Receptionist (Bilingual - English/Spanish)

Cajun Industries, LLC; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in Baton Rouge is seeking a Receptionist to be the first point of contact for visitors and callers. This role requires excellent communication skills, both in English and Spanish, to assist job applicants through the hiring process. The Receptionist will manage a multi-line phone system, sort mail, and perform various clerical duties. If you are organized, bilingual, and enjoy working in a dynamic environment, this position offers an exciting opportunity to support a diverse group of applicants.

Qualifications

• Ability to communicate effectively with diverse applicants.
• Must be bilingual in English and Spanish.

Responsibilities

• Serve as the first point of contact for all job applicants and visitors.
• Answer incoming telephone calls and forward to appropriate personnel.
• Maintain supply cabinet and assist in ordering office supplies.

Skills

Bilingual in English and Spanish

Communication

Math

Job description

More information about this job

Overview

The Receptionist will serve as a main point of contact for callers and visitors with inquiries. Will operate multi-line telephone system to answer incoming calls and direct callers to appropriate personnel. Will sort incoming mail and packages for distribution and dispatch outgoing mail.

Responsibilities

*The following are intended as general illustrations of the work in this job class and are not all-inclusive for this position.*

• Serve as the first point of contact for all job applicants and visitors to the Workforce Center, many of whom are native Spanish speakers.
• Provide accurate information, instructions, and guidance in both English and Spanish to support applicants through the hiring process.
• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel or department.
• Welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel.
• Answer questions about the organization and provide callers with address, directions, and other information.
• Create and print fax cover sheets, memos, correspondence, job listings, telephone reports, and other documents when necessary.
• Maintain anything pertaining to Federal Express and prepare daily reports.
• Maintain supply cabinet and assist in ordering office supplies and toner cartridges.
• Maintain postage meter.
• Maintain fax machine, retrieve, and route incoming faxes.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• Retrieve messages from voice mail and forward messages to appropriate personnel.
• Sort and stamp date of receipt on all incoming mail.

Qualifications

Physical

• Occasionally required to lift up to 25 pounds.
• Regularly required to talk or hear.
• Frequently required to walk, sit, and reach with hands and arms.
• Subject to repetitive use of hands/arms.
• Occasionally required to stand, stoop, kneel, crouch, bend, and use hands and fingers to handle and feel.
• Vision requirements include close vision, distance vision, and ability to adjust focus.
• Will need to perform sedentary to heavy work.

Mental

• Must have the ability to direct others and communicate effectively with management and supervision.
• Talking, reading, and writing comprehension are necessary for giving and receiving work instructions and safety policies.
• Ability to use math and complete calculations.
• Must be able to concentrate amid distractions and remember details.
• Ability to use computer, keyboard, telephone, and other office devices.
• Bilingual in English and Spanish (required).
• Ability to communicate effectively with a diverse group of applicants and employees, including those with limited English proficiency.