Receptionist, Bilingual Spanish

BI Incorporated; Bloomington (MN, IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a stable and growing organization as an Administrative Assistant, where you'll play a vital role in supporting individuals in immigration proceedings. This position offers diverse challenges and opportunities for advancement. You'll provide essential administrative support, engage with program participants, and ensure smooth operations within the office. Enjoy a competitive compensation package with comprehensive benefits, including medical coverage, retirement plans, and tuition reimbursement. If you're detail-oriented and passionate about making a difference, this role is perfect for you.

Benefits

Two weeks of Vacation

Fifty-six hours of sick time

Fifteen paid Holidays

Medical, Dental, and Vision coverage

401(k) retirement plan

Tuition reimbursement - $3500 per year

Employee Assistance Program (EAP)

Theme Park and attraction discounts

Qualifications

• Minimum 2 years of relevant work experience, preferably with multicultural contacts.
• Ability to pass a federal background check and obtain suitability.

Responsibilities

• Provides administrative and clerical support for the ISAP office.
• Greet and communicate with program participants and agency personnel.
• Maintain participant case records and documentation.

Skills

Bilingual English/Spanish

Effective communication skills

Proficient computer skills

Strong organizational skills

Attention to detail

Sound judgment

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Department-specific software

Job description

Benefits Information

Benefits

As an Administrative Assistant, you will be part of a stable, established, and still growing organization with diverse challenges. We promote from within, offering opportunities to move across facilities and divisions. We value your dedication and offer a competitive compensation package with full benefits.

• Two (2) weeks of Vacation
• Fifty-six (56) hours of sick time
• Fifteen (15) paid Holidays
• Medical, Dental, and Vision coverage
• Term and Whole life insurance (including spouse and dependents)
• Accidental death and dismemberment insurance
• Short- and long-term disability
• Flexible spending account
• 401(k) retirement plan
• Stock purchase program
• Tuition reimbursement - $3500 per year
• Employee Assistance Program (EAP)
• Legal program - Legal Club of America
• Direct deposit
• Theme Park and attraction discounts

The benefits information is accurate as of the posting date. The company reserves the right to modify this at any time, with or without notice, per applicable law.

Equal Opportunity Employer

Overview

Founded in 2004, BI Incorporated operates ISAP for DHS and ICE, providing supervision of individuals in immigration proceedings through case management and supervision technology, supported by community partners. ISAP continues to grow and serve increasing participants effectively.

Qualifications

Minimum Requirements

• High School Diploma or GED
• At least two (2) years of relevant work experience, preferably with multicultural contacts
• Ability to pass a federal background check and obtain suitability
• U.S. citizenship required
• Residency in the U.S. for three (3) of the last five (5) years (military and study abroad accepted)
• Bilingual English/Spanish required
• Proficient computer skills
• Effective communication and interpersonal skills
• Sound judgment, self-control in stressful situations
• Sensitivity to multicultural contacts
• Strong organizational and attention to detail skills
• Working knowledge of Microsoft Word, Excel, Outlook
• Ability to use department-specific software

Working Conditions: Regular office environment, possible local travel, use of standard office equipment, and data entry tasks.

Responsibilities

Summary

Provides administrative and clerical support for the ISAP office.

Primary Duties and Responsibilities

• Greet and communicate with program participants, visitors, and agency personnel
• Check-in participants for office visits
• Answer and direct phone calls
• Maintain participant case records and documentation
• Assist with case coordination and clerical tasks
• Coordinate transportation for participants
• Perform additional duties as assigned