Receptionist/Aide - FT (Pawling)

Northwell Health; Town of Pawling (NY); On-site; USD 23,000 - 34,000; Full time

Job summary

Northwell Health, the largest not-for-profit health system in the Northeast, is seeking a Receptionist/Aide for Putnam Hospital Center. The role involves front-desk duties, patient check-in, scheduling, chart creation, and basic data entry to support therapists and nursing staff.

You will interact with patients of all ages, handle multiple phone lines, and assist with insurance eligibility and coverage as required. Prior reception/clerical experience is essential; PT aide experience is a plus.

Qualifications

• High School diploma or equivalent.
• Prior receptionist/clerical experience required.
• PT aide experience preferred.

Responsibilities

• Answer phones, schedule appointments, manage charts, and handle medical information.
• Assist staff with patient setup and department cleanliness.
• Understand insurance eligibility and patient coverage criteria.

Skills

Receptionist experience

Clerical work

Medical office

Data entry

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

Description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees – including members of Northwell Health Physician Partners – who are working to change health care for the better.

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees – including members of Northwell Health Physician Partners – who are working to change health care for the better.

Job Summary & Responsibilities

• The Receptionist/Aide performs reception and clerical duties including but not limited to answering phones, scheduling appointments, creating and maintaining charts, photocopying/faxing and the release of medical information, data entry including daily charges and the handling of monies.
• The Receptionist/Aide will also assist the professional staff with patient set-up, maintaining cleanliness in the department and monitoring exercise programs at the request of the treating therapist.
• This individual interacts with patients of all ages. This individual is knowledgeable of insurance contracts, eligibility and criteria for patient coverage.

Qualifications

• Education: High School Graduate or equivalent
• Licensure/Registration/Certification: None
• Work Experience: Proficient use of computers for scheduling, word processing, data entry including daily charge entry, and the compiling of patient information and statistics. General clerical and record keeping experience including the use of multiple phone lines, use of the copy machine, fax machine and collecting and recording monies collected. Prior Receptionist and clerical experience required. Prior Physical Therapy Aide experience preferred.

Working Conditions

Manual: Some manual skills/motor coord & finger dexterity
Occupational: Some occupational risk
Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment: Some exposure to dirt, odors, noise, human waste, etc.
Company: Putnam Hospital Center
Org Unit: 1882
Department: Rehab Services Admin
Exempt: No
Salary Range: $17.00 - $24.91 Hourly