Receptionist & Administrative Support

Spectrum Marketing Companies; Manchester (NH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the direct marketing industry is seeking a Receptionist & Administrative Support. The role involves managing front desk operations, providing administrative support, and ensuring a welcoming environment for visitors. Ideal candidates will have strong customer service skills and the ability to multi-task effectively. Join a dynamic workforce and contribute to a company with diverse career opportunities.

Benefits

Competitive wages

Health insurance

401K plan

On-site work environment

Qualifications

• 1-2 years experience as a receptionist or administrative assistant preferred.
• Proficiency with web resources and online tools.

Responsibilities

• Answering incoming calls on a multi-line phone system.
• Creating a welcoming reception environment.
• Performing basic research functions.

Skills

Customer Service

Problem-Solving

Multi-tasking

Tools

Excel

Word

CRM

Job description

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Join to apply for the Receptionist & Administrative Support role at Spectrum Marketing Companies

Job Description

Spectrum Marketing is looking for our next contributor! At Spectrum Marketing Companies, you’ll be part of a dynamic workforce on the cutting-edge of the direct marketing industry. The successful candidate will function as a receptionist at the company’s main entrance and provide basic administrative, support, and research functions.

Responsibilities include:

1. Answering incoming calls on our multi-line phone system in a professional and timely manner.
2. Transferring calls efficiently to appropriate individuals and departments.
3. Creating a welcoming reception environment with friendly greetings for visitors.
4. Announcing visitors to appropriate personnel.
5. Performing basic research functions and order entry to support customer service.
6. Providing various other administrative support functions as needed.

Candidate Requirements:

• Experience as a receptionist or administrative assistant with a multi-line phone system (1-2 years preferred).
• Exceptional verbal customer service skills.
• Willingness to learn about the company to handle calls and visitors effectively.
• Proficiency with web resources and online tools like LinkedIn, Google.
• Basic knowledge of Excel, Word, and office communication software.
• Strong problem-solving skills.
• Experience with CRM or data entry is a plus.
• Comfort in using the telephone for information gathering and confirmation.
• Ability to multi-task and adapt to changing priorities.

Physical Requirements:

• Prolonged sitting and screen time.
• Fine motor skills for manipulating phone, keyboard, and documents.
• Occasional lifting of up to 20 pounds.

Benefits:

Competitive wages, health insurance, 401K plan, and on-site work environment.

Company Overview:

Spectrum Marketing Companies is a top national direct marketing organization with over 150 employees and 4,000+ clients. We offer diverse career opportunities in a continually evolving industry. Visit spectrummarketing.com for more information.