Receptionist (Administrative Office)

The Salvation Army USA Southern Territory; West Palm Beach (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off (PTO) and Holiday Pay

Life Insurance

Retirement Plans and more!

Job summary

The Salvation Army USA Southern Territory in Palm Beach County is seeking a Receptionist for the Palm Beach Area Command/Administrative Office in WPB, FL. The full-time role handles telephone calls, greets visitors, and routes inquiries, providing accurate information and referrals as needed.

Required: high school diploma or GED, English literacy, and ability to operate a switchboard; strong organizational and communication skills.

Qualifications

• High school diploma or GED required, or an equivalent combination of training and experience.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate English.
• Ability to operate a telephone and/or switchboard.
• Ability to sort documents alphabetically and numerically.
• Ability to perform routine mathematical computations.

Responsibilities

• Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
• Receives, responds to, and assists people requesting social service assistance; assists in registering clients; and phone numbers for social services; locates appropriate personnel to assist visitors.
• Notifies individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.
• Adds/deletes names and extensions to the phone list to ensure the list remains up-to-date on a daily basis; proof reads telephone lists for mistakes before list is printed.

Education

High school diploma or GED

Job description

Location: Palm Beach Area Command/Administrative Office – WPB, FL

Position Type: Receptionist – Full Time

Pay Rate: $17.00 p/h

About this opportunity:

Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.

Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.

Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.

Receives, responds to, and assists people requesting social service assistance; assists in registering clients; and phone numbers for social services; locates appropriate personnel to assist visitors.

Notify individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.

Adds/deletes names and extensions to the phone list to ensure the list remains up-to-date on a daily basis; proof reads telephone lists for mistakes before list is printed.

What we are looking for in you:

High school diploma or G.E.D. required,

or

any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to operate a telephone and/or switchboard.

Ability to sort documents alphabetically and numerically.

Ability to perform routine mathematical computations.

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Application Submittal Period: April 22, 2025 – May 22, 2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled.