Receptionist

The Salvation Army A Georgia Corp; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Time Off

Retirement Savings Plans

Supplemental Insurance

Voluntary Life Insurance

Job summary

The Salvation Army A Georgia Corp in West Palm Beach, FL is seeking a Full Time Admin Support role to handle phones, greet visitors, and perform basic clerical duties in a busy office environment.

Requires a High School Diploma or GED. This 35-hour/week position runs Monday–Friday, 8:30am–4:00pm at an hourly rate of $17.50, with emphasis on professional communication and reliable attendance in an on-site setting.

Qualifications

• High school diploma or GED required.
• Experience with basic clerical tasks is a plus.
• Proficiency in communicating in English and handling calls professionally.

Responsibilities

• Answers and transfers callers to the appropriate destination; responds to questions and provides accurate information.
• Records accurate messages and ensures timely distribution via telephone and e-mail.
• Welcomes visitors and directs them to the correct staff; screens visitors and maintains a sign-in process.
• Assists with SAHelp by providing information and referrals for social services.

Skills

Telephone handling

Customer service

Clerical duties

Recordkeeping

Education

High School Diploma/GED

Job description

Job Details

Job Location: FLA-Palm Beach County Area Command - West Palm Beach, FL 33409

Position Type: Full Time Regular

Education Level: High School Diploma/GED

Salary Range: $17.50 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Admin Support

Schedule/Hours: Monday - Friday (8:30am - 4:00pm - 35 hours per week)

Hourly rate: $17.50 p/h

This positions is responsible for:

• Answering and directing telephone calls professionally to the appropriate destination; recording clear, accurate messages; receiving and documenting deliveries and donations; greeting visitors and clients and notifying the appropriate staff; providing basic information about The Salvation Army's operations and services; performing basic clerical duties, including typing, filing and recordkeeping.

Key Responsibilities:

• Answers and transfers callers to the appropriate destination; responds to callers' questions and concerns and provides accurate information.
• Records accurate and complete messages and ensures their timely and accurate distribution via telephone and e-mail.
• Welcoming and greeting visitors professionally; answering questions from visitors and callers; giving directions, instructions, and referrals to the appropriate person or department; managing incoming visitors and determining who they need to see; screening sales representative and other solicitors before allowing them to contact staff, and representing The Salvation Army in a courteous, helpful, and tactful manner.
• SAHelp: Greeting and assisting people seeking social service assistance by providing the website to apply for services; providing phone numbers and contact information for social services; and connecting clients/potential clients with the right personnel for further assistance.
• Notify the appropriate staff member to know when a visitor or client arrives; make sure every visitor/ client signs upon arrival; keep the visitor/client sign-in process organized and accurate and directs visitors and clients to the appropriate person or department after check-in.

Physical Requirements and Working Conditions:

• Ability to meet established attendance requirements and maintain reliable, consistent attendance.
• Ability to read, write, and communicate effectively in English.
• Ability to operate a telephone and/or switchboard efficiently and professionally.
• Ability to accurately sort and organize documents alphabetically and numerically.
• Ability to accurately perform routine mathematical computations.
• Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits:

• Medical, Dental and Vision Plans Available
• Paid Time Off
• Retirement Savings Plans Available
• Supplemental Insurance Available
• Voluntary Life Insurance Available and more!

WHAT WE ARE LOOKING FOR IN YOUEDUCATION AND EXPERIENCE:

• High school diploma or G.E.D. required,
• or
• any equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.

LICENSES AND CERTIFICATIONS:

None.

Equal Opportunity Employer: Veterans/Disabled