Receptionist/Administrative Assistant PT

US Lawns; Upper St. Clair (Allegheny County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Part Time

Dental Insurance

Vision Insurance

PTO

Job summary

The Grand Residence at Upper St. Clair is seeking a part-time Receptionist/Administrative Assistant to be the friendly first point of contact Monday, Tuesday, Friday, and Saturday from 4pm to 8pm.

You will greet residents and guests, answer calls, and route inquiries, setting a welcoming tone with excellent listening and communication skills. The role requires a high school diploma or GED, prior customer service experience, strong Microsoft Office skills, and professional presentation.

Qualifications

• High school diploma or GED required.
• Previous customer service or related experience preferred.
• Excellent telephone skills.
• Excellent computer and Microsoft Office skills.
• Excellent communication skills, verbal.

Responsibilities

• Greets all residents and guests in a warm, sincere, and helpful manner.
• Directs residents and guests to the appropriate point-of-contact.
• Manages inbound phone inquiries and routes calls accordingly.
• Coordinates questions and issues with the appropriate department personnel.
• Provides administrative assistance as needed.

Skills

Telephone skills

Microsoft Office

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Description

The Receptionist/Administrative Assistant is a PT time position. The days and hours for this position are Monday, Tuesday, Friday, Saturday, 4pm–8pm. The receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our facility by being an outstanding listener and information source and knows all points-of-contact for every area to promptly assist residents and guests. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing. The ideal candidate for this position has prior experience in a similar position, strong administrative and organizational skills, and exceptional interpersonal skills. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Responsibilities

• Greets all residents and guests in a warm, sincere, and helpful manner
• Directs residents and guests to the appropriate point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed

Qualifications

• High school diploma or GED required
• Previous customer service or related experience preferred
• Excellent telephone skills
• Excellent computer and Microsoft Office skills
• Excellent communication skills, verb

Company Description

In 2001, the doors opened to The Grand Residence at Upper St. Clair, a senior living community offering 70 guest suites and a host of unique amenities. The spacious suites range in size from 400 square foot efficiencies to 750 square foot one bedroom suites. All suites feature a kitchenette with refrigerator, microwave, cabinets and sink; private bathroom; and individual climate control. The Grand Residence, which brings an unprecedented level of luxury and service to the South Hills of Pittsburgh, was based upon a hospitality model and designed with all the luxurious appointments of a grand hotel. In order to foster the strong sense of independence that each guest has developed over a lifetime while giving him or her the unique assistance that is desired, we offer a variety of programs, including Life Enrichment, Wellness Services, and other services such as housekeeping, dining, and laundry. Every amenity and comfort has been designed into The Grand Residence.

In an effort to promote the health and wellness of our staff and residents, The Grand Residence is a smoke-free community. Staff are not permitted to smoke on the property, including parking areas.

Benefits

• Part Time
• Dental Insurance (United Concordia)
• Vision Insurance (VBA)
• Paid Time Off (PTO)