Receptionist / Administrative Assistant – On Call Position

The Springs Living, LLC; Hillsboro (OR); On-site; USD 22,000 - 30,000; Part time

Job summary

The Springs at Tanasbourne in Hillsboro, OR is seeking a friendly, organized on-call Receptionist/Administrative Assistant to welcome residents and visitors and support front desk operations. This role involves clerical tasks, coordinating department communications, and assisting with calendars and office duties within a vibrant senior living community.

You will greet guests, answer inquiries, manage messages, and help with administrative projects while maintaining professional, confidential

Qualifications

• High school education required.
• Professional clerical or administrative experience preferred.
• Warm, welcoming approach and strong customer service.

Responsibilities

• Greet residents, families, visitors and team members at the front desk.
• Coordinate front desk communications and cover during breaks.
• Answer phones, relay messages, and direct calls appropriately.
• Provide administrative support across departments and manage clerical tasks.
• Maintain lobby cleanliness and monitor accessibility and safety.

Skills

Customer service

Organizational skills

Microsoft Office

Clear communication

Education

High school diploma

Tools

Microsoft Office

Job description

Receptionist / Administrative Assistant – On-Call Position

The Springs at Tanasbourne | Hillsboro, Oregon

Location: 1950 NE 102nd Ave, Hillsboro, OR 97006

Position: On-Call, hourly, non-benefited

Compensation: DOE

Schedule: On-Call

Reports to: Business Office Manager

Be the welcoming face of our community.

At The Springs Living, our purpose is to change the way people think, feel, and experience senior living. We believe senior housing should feel welcoming, vibrant, and full of life for residents, families, and team members alike.

The Springs at Tanasbourne is seeking a friendly, organized, part-time Receptionist / Administrative Assistant to help create a positive experience for everyone who enters our community. Our community offers 230 apartment homes across Independent Living, Assisted Living, and Memory Care.

In this role, you will welcome residents and visitors, manage front desk communications, and provide administrative support across departments. Whether you’re answering a family member’s question, assisting a resident, or supporting a coworker, your professionalism and care will make a difference every day.

What You’ll Do

• Greet residents, families, visitors, and team members warmly and assist with their questions and needs.
• Maintain a visible, attentive presence at the front desk and coordinate coverage during breaks and meal periods.
• Answer telephone calls promptly, direct callers to the appropriate person, and relay accurate messages.
• Help residents and visitors find relevant information, resources, and community services.
• Maintain a clean, inviting lobby and replenish the refreshment station as needed.
• Receive room service, staff, and guest meal orders and communicate them to the dining team.

Provide administrative support

• Assist departments with clerical tasks, recordkeeping, and other administrative projects.
• Create forms, invitations, and other materials that follow The Springs Living’s brand standards.
• Monitor incoming faxes and distribute communications to the appropriate team members.
• Maintain office supply inventory and order supplies within established guidelines.
• Help troubleshoot office equipment issues and coordinate maintenance or repairs as needed.
• Stay informed about community events and maintain calendars, including Outlook and Life Enrichment calendars, as assigned.
• Maintain the cash box and accurately record charges using designated community systems.
• Share relevant updates with other receptionists and department managers to support smooth shift transitions.

Support safety and professionalism

• Monitor visitor access, resident call systems, and exit alarms while maintaining security awareness.
• Respond to the fire alarm panel and direct staff to the appropriate area according to community procedures.
• Gather necessary information and communicate calmly and professionally during emergencies.
• Protect the confidentiality and privacy of residents, families, and staff.
• Follow community safety procedures, privacy guidelines, and applicable Assisted Living and Memory Care requirements.
• Complete required training and support coworkers with a dependable, cooperative attitude.
• Perform other duties as assigned.

What You Bring

• A high school education.
• Professional clerical or administrative experience preferred.
• A warm, welcoming approach and a commitment to responsive customer service.
• Strong written and verbal communication skills.
• Confidence answering questions and communicating with residents, families, visitors, managers, and coworkers.
• Strong organizational skills and the ability to prioritize tasks while responding to interruptions.
• Working knowledge of Microsoft Office and other computer programs relevant to the position.
• Ability to follow written, verbal, electronic, and schedule-based instructions.
• Sound judgment, practical problem-solving skills, and the ability to remain calm in unexpected situations.
• Dependability, flexibility, attention to detail, and a collaborative team mindset.

Physical Requirements and Work Environment

This position involves sitting for up to six hours per day, standing and walking throughout the workday, lifting up to 25 pounds, and occasional pushing, pulling, bending, twisting, and reaching. This role requires manual dexterity to operate office equipment and handle materials.

Work is primarily indoors in an office and community setting. Potential exposures may include blood and bodily fluids, sharps, animal dander, and latex. Essential duties must be performed safely and effectively, with or without reasonable accommodation.

Why The Springs Living?

At The Springs Living, we believe work should be meaningful, and relationships should come first. We are committed to creating communities where residents thrive, families feel supported, and team members are valued for the difference they make every day.

If you enjoy helping others, staying organized, and making people feel welcome, we’d love to hear from you.

The Springs Living LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

All applicant information will be kept confidential according to EEO guidelines.