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Receptionist / Administrative Assistant

Trio Healthcare

Fredericksburg (VA)

On-site

USD 10,000 - 60,000

Part time

7 days ago
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Job summary

Trio Healthcare is seeking a part-time Receptionist / Administrative Assistant for their Fredericksburg facility. This role involves managing phone calls, assisting visitors, and performing administrative tasks to support the team, while upholding exceptional standards of customer service in a healthcare environment.

Qualifications

  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people.

Responsibilities

  • Manage the telephone and switchboard operations.
  • Assist visitors upon arrival and maintain a neat work area.
  • Perform clerical duties including filing and data entry.

Skills

Communication
Organization
Customer Service

Job description

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4pm-8pm Part Time EOW

Fredericksburg Health and Rehab Center

3900 Plank Road

Fredericksburg, VA

Position Summary

The primary responsibility of this position is to answer all incoming calls and provide assistance to visitors entering the facility. The incumbent may perform additional clerical duties. The incumbent is the primary example of customer service and should always be courteous and helpful to customers on the phone and in person.

Essential Functions

  • Manages the telephone and switchboard:
  • Operate paging/telephone system as required
  • Answers calls timely and courteously.
  • Directs calls promptly and accurately.
  • Assists visitors upon arrival to the facility:
  • Greets visitors upon entry to the building courteously.
  • Assists those visitors by giving directions or contacting the person they have come to visit.
  • Ensure all visitors/vendors sign in
  • Demonstrates customer service skills in every interaction via phone or in person
  • Greets people effectively.
  • Offers assistance.
  • Maintains a neat and orderly work area.
  • Demonstrates awareness of environment and focuses attention on the front entrance.
  • Performs other clerical duties as assigned:
  • Assists the administrator or others with special tasks or projects.
  • Performs duties related to mail handling and filing as needed.
  • Prepares informational packets, brochures, etc. that are maintained in the front area for visitors.
  • Assist with administrative duties as directed (including typical filing, posting accounts, data entry, etc)
  • Order supplies, as directed.
  • Attend in-service education programs in order to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Protect the personal property of the residents of the facility.
  • Others as directed by the supervisor or administrator. *

License, Education, and Experience

  • Organized and detailed in work performance.
  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people in a nursing facility.
  • Comply with the Residents' Rights and Facility Policies and Procedures.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Administrative
  • Industries
    Administrative and Support Services

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