Experienced Administrative Assistant for Autobody Shop

HI-tech Autobody Inc; Cambridge (MA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Employee discounts

Paid Time Off

Career Growth Opportunities

Competitive Compensation

Job summary

HI-tech Autobody Inc in Cambridge, MA is seeking a friendly front desk/office administrator to handle phones, greet customers, and schedule repair appointments. You will manage drop-off paperwork, repair orders, and insurance documents, ensuring all information is collected and processed.

You'll coordinate with insurance companies, maintain records in CCC software, perform data entry, and support daily operations.

Responsibilities

• Answering phones (primary person)
• Welcome customers and assist them with repair appointments/ paperwork
• Manage drop-off paperwork, repair orders, and insurance documentation to ensure all necessary information is collected and processed.
• Call insurance companies to confirm necessary information - if deductible applies and deductible amount, Direction of pay was received.
• Communicate regularly with customers, insurance companies, and internal teams to facilitate smooth operations and resolve any issues.
• Process customer payments and maintain accurate records using CCC software.
• Handle general office duties to keep the workspace organized and support efficient daily operations.
• Data entry
• Stock and maintain complementary beverage station
• Prepare all folders and confirm appointments for next business day
• Update ARMS website daily

Job description

Benefits:

• Employee discounts
• Paid time off
• Competitive salary

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job description:

• Answering phones (primary person)
• Welcome customers and assist them with repair appointments/ Paperwork
• Manage drop-off paperwork, repair orders, and insurance documentation to ensure all necessary information is collected and processed.
• Call insurance companies to confirm necessary information - if deductible applies and deductible amount, Direction of pay was received. If customer received any payments prior to car being dropped off etc
• Communicate regularly with customers, insurance companies, and internal teams to facilitate smooth operations and resolve any issues.
• Process customer payments and maintain accurate records using CCC software.
• Handle general office duties to keep the workspace organized and support efficient daily operations.
• Data entry
• Stock and maintain complementary beverage station
• Prepare all folders and confirm appointments for next business day
• Update ARMS website daily