Receptionist & Admin Specialist – NHS Children's Services

NHS Ayrshire & Arran; Pennsylvania; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Annual leave 27+ days

NHS Pension Scheme

Cycle to Work Scheme

Study bursaries

Flexible working

Employee assistance programme

NHS discounts

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a motivated Receptionist/Administrator to join the Renfrewshire Specialist Children’s Services Administration Team at the Aranthrue Centre, Renfrew. You will provide essential administrative and reception support to services for children, young people and families, maintaining a professional and confidential approach.

The role involves managing enquiries, appointment scheduling, records management and cross-cover across the team.

Qualifications

• Competence in Microsoft Office and standard computer packages (ECDL or equivalent).
• Experience in an office/administrative environment.
• Good verbal and written communication with strong English.
• Ability to maintain accurate records and handle confidential information.

Responsibilities

• Provide comprehensive administrative and reception support to Specialist Children’s Services.
• Manage telephone and face-to-face enquiries and provide reception cover.
• Arrange and amend appointments using electronic patient systems and produce correspondence/reports.
• Maintain clinical and administrative records and manage mail/email inboxes.
• Support data entry, procurement requests and office supplies; cross-cover with the wider team.

Skills

Microsoft Office

Verbal & written communication

Organization & time management

Customer service

Education

ECDL

Tools

Electronic patient systems

Office equipment & admin systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a motivated Receptionist/Administrator to join the Renfrewshire Specialist Children’s Services Administration Team at the Aranthrue Centre, Renfrew. You will provide essential administrative and reception support to services for children, young people and families, maintaining a professional and confidential approach.

The role involves managing enquiries, appointment scheduling, records management and cross-cover across the team.