Clinical Secretary - Learning Disabilities

NHS Ayrshire & Arran; Kentucky; On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

35 days annual leave

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

Job summary

NHS Lanarkshire is seeking a capable administrator to provide comprehensive secretarial support to a multi-disciplinary team, manage information systems, and coordinate the clinical referral system. The working pattern is Monday to Friday.

You will collect and collate patient and staff activity data, monitor waiting lists, and handle correspondence and inquiries using MS Office and IT systems. A Secretarial Studies qualification and strong organisational skills are essential.

Qualifications

• Proficient IT skills with Microsoft Office suite.
• Excellent organisational and prioritisation abilities.
• Strong verbal and written communication skills.

Responsibilities

• Provide comprehensive secretarial and administrative support to a multi-disciplinary team.
• Coordinate the clinical referral system and manage information systems.
• Monitor waiting lists and referrals and produce related statistics.
• Handle incoming/outgoing correspondence and telephone queries with timely action.

Skills

IT skills

MS Office

Organisation skills

Communication skills

Education

RSA3 / SVQ3 / NC in Secretarial Studies

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

The post holder is required to provide a full administrative and secretarial service to a multi disciplinary team including the management of information systems and the co-ordination of the clinical referral system.

The working pattern for this role is - Monday - Friday.

In This Key Role, You Will

• To provide a comprehensive secretarial and administrative support including the use of audio/copy typing, photocopying, word processing, the use of management information systems and email to facilitate the smooth and effective running of the department.
• To collect and collate all patient / performance monitoring/ staff governance activity and produce all statistical information associated with this.
• To monitor and maintain the waiting list and referral system for the department.
• To collect, prioritise and distribute incoming and outgoing correspondence and telephone calls on behalf of the team and to initiate action where required to ensure relevant and timely responses.

What You’ll Bring

• RSA3/SVQ3/NC in Secretarial Studies or equivalent.
• Proficient IT Skills which include a working knowledge of Microsoft office packages.
• Excellent organisation skills and the ability to prioritise and work on own initiative.
• Excellent oral and written communication skills.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Sandra Leggate , Assistant Operational Services Manager, on 01698 752686

If you have any questions about the recruitment process or require support with your application, contact Gemma Irwin, Recruitment Administrator on [e-mail]