Receptionist /Administration Assistant, Crail Medical Practice

Glasgow LMC Ltd.; United States; Remote; USD 28,000 - 36,000; Part time

Job summary

Crail Medical Practice in Glasgow is seeking an admin team member to support reception, telephone duties, and general clerical work. The role involves handling patient queries, data entry, and processing prescription requests with discretion and confidentiality.

Hours are 25–37 per week, Monday to Friday, with 8:30–18:00 shifts and flexibility for sickness/annual leave; training on EMIS/DOCMAN/Microsoft Office will be provided, and experience with public interaction is advantageous.

Qualifications

• Experience in an administrative role and dealing with the public.
• Proficient with IT and office software.
• Willing to work 25–37 hours per week with early morning and late evening cover.

Responsibilities

• Reception duties, greeting patients and answering phones.
• Typing, scanning and filing documents.
• Processing prescription requests and other administrative tasks.

Skills

IT skills

Communication skills

Tools

EMIS

DOCMAN

Microsoft Office

Job description

We are a friendly, supportive, busy practice in the East end of Glasgow, looking to recruit to our admin team. The post is 25 – 37 hours per week working Monday to Friday and providing cover from 8.30 – 6.00, hours to be confirmed. We will require early morning and late evening cover with flexibility to cover sickness and annual leave. Salary will be dependent on experience.

The role is busy and the successful candidate will be a good communicator with excellent IT skills. You will be required to be able to work under pressure, but remain calm whilst maintaining patient confidentiality at all times.

Experience in an administrative role and working with the public would be advantageous.

We use EMIS, DOCMAN and Microsoft Office software. A working knowledge of these systems would be helpful, but training will be provided.

The role will include dealing with patients at reception and by telephone, typing, scanning/ filing, processing prescription requests and other administrative tasks.

Deadline to apply: Friday, 30th October 2026.

Mrs Kathleen Diamond, Practice Manager, Crail Medical Practice, 245 Tollcross Road, Glasgow, G31 4UW

[e-mail] telephone [phone]