Receptionist 3pm to 11pm

The Wyndmoor Group; Cleveland Heights (OH); On-site; USD 29,000 - 38,000; Full time

Job summary

The Wyndmoor Group in Cleveland Heights, OH is seeking a compassionate Receptionist to welcome residents, families and guests with professionalism and warmth. You will triage calls, manage tours, and support front-desk operations, including basic computer tasks in Word, Excel and Outlook.

A self-starter with strong communication skills will thrive in this role and contribute to a safe, inviting community. Ideal candidates will have a high school diploma and the ability to read, write, and

Qualifications

• High school diploma or equivalent preferred.
• Strong verbal and written communications skills.
• Must be able to read, write, understand, and communicate in the English language.

Responsibilities

• Develop and maintain relationships with residents, families, staff and guests.
• Answer and effectively triage all incoming telephone calls in a timely and professional manner.
• Ability to assist with the handling of inquiry calls and tours.
• Monitors the front lobby to ensure the safety and security of the community.
• Monitors resident response system.

Skills

Strong verbal and written comms

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

We’re looking for a Receptionist with a compassionate mindset and a passion for helping seniors. A self-starter with enthusiasm and initiative. This team member loves caring for patients and knows how to develop lasting relationships. Could this be you?

Responsibilities:

• Develop and maintain relationships with residents, families, staff and guests.

• Answer and effectively triage all incoming telephone calls in a timely and professional manner.

• Comfortable with the computer and programs such as Word, Excel and Outlook

• Ability to assist with the handling of inquiry calls and tours.

• Proper dress, conduct, professionalism is to be evident at all times.

• Monitors the front lobby to ensure the safety and security of the community.

• Monitors resident response system.

Qualifications:

• High school diploma or equivalent preferred

• Strong verbal and written communications skills

• Must be able to read, write, understand, and communicate in the English language.