Receptionist

Southern HealthCare Management; Zebulon (NC); On-site; USD 32,000 - 38,000; Full time

Job summary

Zebulon Rehabilitation Center, located in Zebulon, NC, is seeking a friendly Receptionist to greet visitors, answer phones, and manage the front desk for a busy skilled nursing center.

This role emphasizes teamwork, exceptional customer service, and accurate records, with opportunities to grow in a stable, family‑oriented environment that values long-term relationships with residents, families, and staff.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist, administrative support, or related office or customer service experience a plus.
• Must have basic computer skills with ability to navigate windows and internet programs.
• Must have great customer service skills and ability to multitask between phone, emails, systems, and walk-ins.

Responsibilities

• Exemplify organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center.
• Greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center.
• Manage the center’s main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner.

Skills

Customer service

Multitasking

Basic computer skills

Front desk experience

Education

High School Diploma or equivalent

Job description

Discover Stability, Family Atmosphere, and Exceptional Care at Zebulon Rehabilitation Center! Zebulon Rehabilitation Center, a Top-Rated Nursing Facility according to U.S. News & World Report 2024 through 2026, a 2025 Bronze Quality Award winner, and a 2026 Silver Quality Award winner is seeking a skilled and dedicated Receptionist to join our team. We offer a supportive and collaborative work environment where teamwork, long-standing relationships, and exceptional resident care are our top priorities.

Why Choose Zebulon Rehabilitation Center?

• Award-Winning Care & Family Atmosphere: We're proud to be recognized for our exceptional care and our commitment to fostering a welcoming and supportive work environment that feels like home.
• Experienced Leadership: Our team consists of managers who have been here for 30+ years and are known for their kindness and dedication to creating a positive work environment. Come and experience Zebulon Rehab's leadership firsthand!
• Stable and Tenured Team: Many of our nurses and leaders have a long history with Zebulon, fostering a strong sense of consistency, loyalty, and collaboration within our team.
• Clean and Efficient Workplace: We take pride in maintaining an exceptionally clean environment and ensuring you have all the tools you need to work efficiently and effectively.

Responsibilities

• Exemplify organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center.
• Greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center.
• Manage the center’s main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist, administrative support, or related office or customer service experience a plus.
• Must have basic computer skills with ability to navigate windows and internet programs.
• Must have great customer service skills and ability to multitask between phone, emails, systems, and walk-ins.

About Us

Zebulon Rehabilitation Center, located at 509 W Gannon Ave Zebulon, NC 27597, is a 60-bed skilled nursing center that offers in-patient residential care, short-term rehabilitation and specialty services. Our property features private and semi-private rooms, landscaped grounds, 7-day per week admissions, and rehabilitation gym with up to 7 day per week therapy, and we accept a wide variety of insurance plans. We manage situations to create positive outcomes. To learn more, please visit www.zebulonrehab.com today!

Our Service Standards

• Sincere Appreciation…for everyone
• Hearing Needs…and responding quickly
• Caring Approach…in everything we do
• Managing Situations…for positive outcomes