Front Desk Receptionist — Caring Rehab Center

Southern HealthCare Management; Zebulon (NC); On-site; USD 32,000 - 38,000; Full time

Job summary

Zebulon Rehabilitation Center, located in Zebulon, NC, is seeking a friendly Receptionist to greet visitors, answer phones, and manage the front desk for a busy skilled nursing center.

This role emphasizes teamwork, exceptional customer service, and accurate records, with opportunities to grow in a stable, family‑oriented environment that values long-term relationships with residents, families, and staff.

Qualifications

• High School Diploma or equivalent required.
• Prior receptionist, administrative support, or related office or customer service experience a plus.
• Must have basic computer skills with ability to navigate windows and internet programs.
• Must have great customer service skills and ability to multitask between phone, emails, systems, and walk-ins.

Responsibilities

• Exemplify organizational skills and great customer service to manage the front desk in a long-term care and short-term rehabilitation / sub-acute care / skilled nursing center.
• Greet and check in visitors, family members and vendors per center protocols, provide them with direction in the center, maintain an updated directory for the center.
• Manage the center’s main phone line and direct calls to the appropriate contacts, maintain office files and records, and assist job applicants upon arrival with completing employment documents and ensure they are picked up for interviews by hiring managers in a timely manner.

Skills

Customer service

Multitasking

Basic computer skills

Front desk experience

Education

High School Diploma or equivalent

Job description

Zebulon Rehabilitation Center, located in Zebulon, NC, is seeking a friendly Receptionist to greet visitors, answer phones, and manage the front desk for a busy skilled nursing center.

This role emphasizes teamwork, exceptional customer service, and accurate records, with opportunities to grow in a stable, family‑oriented environment that values long-term relationships with residents, families, and staff.