Receptionist

YAD Healthcare; Ramseur (NC); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

PTO

Paid orientation

Health insurance

401(k)

Employee discounts

Tuition assistance

Job summary

A healthcare organization in Ramseur, NC is seeking a dedicated Receptionist to join their team. In this full-time role, you'll provide exceptional customer service as the first point of contact for visitors, answer incoming calls, and perform general clerical duties. The ideal candidate will have strong communication skills and the ability to maintain confidentiality. Competitive benefits include health insurance, PTO, and tuition assistance. Join a supportive management team that values its employees.

Qualifications

• Must greet and direct all visitors professionally.
• Ability to operate multi-line telephone and paging system.
• Responsible for maintaining confidentiality of sensitive information.

Responsibilities

• Act as the first point of contact for all facility visitors.
• Answer and route incoming calls appropriately.
• Maintain lobby cleanliness and safety.

Skills

Customer service skills

Multiline telephone operation

Professionalism in handling sensitive information

Effective communication

Job description

Ramseur Rehabilitation And Healthcare Center

Ramseur Rehabilitation And Healthcare Center, located in Ramseur, SC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated.

Base pay range

$13.00/hr - $13.00/hr

NOW HIRING

Receptionist: Full Time Monday - Friday 8:30 AM- 5:00 PM

Summary / Objective

In keeping with our organization’s goal of improving the lives of the Residents we serve, the Receptionist is responsible for providing superior customer service by acting as the first point of contact for all visitors to the facility. The Receptionist will be responsible for answering incoming calls, directing calls to the appropriate persons and mail distribution. The Receptionist also supports multiple departments by providing general office/clerical support.

Essential Functions

• Operate multiline telephone and paging system.
• Answer incoming calls, determine the nature of the call and route the call to the appropriate party.
• Locate personnel by using overhead paging system.
• Greets and directs all visitors to the facility, ensures that all visitors sign-in and refuse visitor’s entry to the facility if needed.
• Reports suspicious behavior to the supervisor on duty.
• Responds to inquiries regarding job openings and distributes job applications to perspective employees.
• Receives, sorts and forwards incoming mail. Coordinates the pick-up and delivery of express mail services.
• Responsible for reporting all resident and Resident concerns to the appropriate department head.
• Maintains a list of all Residents by name and room number, staff extension numbers and key personnel.
• Handles sensitive information regarding Residents and other facility matters with professionalism and confidentiality.
• Works in an organized fashion and keeps lobby and workstation clean and free of hazards at all times.
• Reports all hazardous conditions, damaged equipment and supply issues to the supervisor.
• Communicates and interacts effectively and tactfully with Residents/residents, visitors, families, peers and supervisors.
• Attend and participate in departmental meetings and in-services as directed.
• Respond special requests made by residents, Residents and family members.

Benefits

• PTO
• Paid orientation
• Very supportive management
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Employee discounts
• Same day pay option
• Employee Engagement program
• Staff appreciation lunches and give outs
• Company Swag
• Annual raises
• University partner, offering tuition assistance to staff and dependents

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care