RECEPTIONIST

Lutheran Services Carolinas; Wilmington (NC); On-site; USD 22,000 - 29,000; Part time

Benefits offered by this job

Opt out of benefits for higher pay

Job summary

Lutheran Services Carolinas is seeking a receptionist for Trinity Landing in Wilmington, NC. This part-time position requires work every other weekend and shifts from 9:00 AM to 5:00 PM, with an option to opt out of benefits for a higher pay rate.

Primary duties include answering calls, greeting visitors, handling mail, requisitioning supplies, and supporting clerical tasks as assigned. Strong customer service and MS Office skills are essential.

Qualifications

• High school diploma or equivalent required.
• Understanding of customer service principles and practices, as well as administrative and clerical procedures.
• Excellent customer service and communication skills. Proficiency with Microsoft Office products.

Responsibilities

• Answer incoming telephone calls and direct calls to the appropriate associates.
• Greet visitors entering the facility and provide directions as needed.
• Sort and distribute mail and packages; forward mail to the responsible party as needed.
• Coordinate accounts receivable deposits and complete deposits as required.
• Assist with accounts payable duties when necessary.
• Perform other duties as assigned by the supervisor.

Skills

Customer service

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Job Details

Job Location: Trinity Landing - Wilmington, NC 28409, Position Type: Part Time (No Benefits), Travel Percentage: None, Job Shift: Any, Receptionist Position Overview

Position Details

This is a full-time position requiring work every other weekend, with shifts from 9:00 AM to 5:00 PM. The standard schedule includes Monday through Friday, totaling five days per week. There is an option to opt out of benefits for an increased pay rate. Pay $18 per hour.

Job Responsibilities

The receptionist provides general office support by performing a range of clerical activities and related tasks. Key responsibilities include answering incoming telephone calls, directing calls to the appropriate associates, distributing mail, managing correspondence, requisitioning supplies, and completing additional clerical duties as assigned.

Essential Functions

• Answer the telephone courteously, utilizing voicemail and forwarding calls as necessary.
• Greet visitors entering the facility and provide directions as needed.
• Respond to requests from visitors and staff.
• Sort and distribute mail and packages. Forward mail to the responsible party for residents as needed or advised.
• Coordinate the accounts receivable deposit process and complete deposits as required.
• Handle distribution of items related to employee activities, such as birthday meal tickets, gift cards, and t-shirts.
• Order office supplies, including copier and printer supplies. Submit service requests for equipment as needed.
• Maintain the flow of incoming information, such as faxes and applications, by directing materials to the appropriate individuals.
• Send thank you letters to donors and recipients of donations.
• Assist with accounts payable duties when necessary.
• Perform other duties as assigned by the supervisor.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Understanding of customer service principles and practices, as well as administrative and clerical procedures.
• Skills and Abilities: Excellent customer service and communication skills. Proficiency with Microsoft Office products.

Working Conditions and Physical Requirements

• Work is typically performed in standard office conditions, including extended periods of sitting at a desk and working at a computer.
• The position may require lifting files (minimum of 10 pounds), opening filing cabinets, bending, stooping, reaching overhead, or standing as necessary.
• Mobility throughout the facility is required.