Receptionist

Moodreact; Washington (District of Columbia); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Mentorship

Recognition programs

Hands-on experience

Job summary

Moodreact in Washington, DC, seeks a friendly, organized Receptionist to be the welcoming face of the company, handling front-desk duties, guests, calls, and basic information about services.

The role blends customer service and administrative support; you will maintain an organized reception area, route inquiries, manage mail and documents, and support daily office tasks.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills are required.
• Friendly, professional, and approachable demeanor essential.
• Excellent organizational and time management abilities.
• Strong attention to detail and customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous receptionist, office or customer service experience is a plus.

Responsibilities

• Greet customers, visitors, and guests in a friendly and professional manner.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide basic information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain an organized and professional reception area.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor and customer records and communicate feedback to departments.
• Assist with daily administrative tasks as needed.
• Help ensure customers have a positive experience.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Time management

Attention to detail

Customer-focused

Phone etiquette

Reliability

Adaptability

Professional demeanor

Education

High school diploma or equivalent

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Job Summary

We are seeking a friendly and organized Receptionist to serve as a welcoming first point of contact for customers, visitors, and team members. This role combines customer service and administrative support and is ideal for someone who enjoys communicating with people while helping maintain an organized and professional environment.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide basic information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain an organized and professional reception area.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor, customer, and administrative records.
• Communicate customer questions and feedback to appropriate departments.
• Assist with daily administrative activities as needed.
• Help ensure customers receive a positive experience.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service and administrative experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching