Receptionist

Villa Healthcare; Warren (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

401(k) with company match

Dental, Vision, Disability insurance

EAP

Villa Perks

Job summary

Villa Healthcare is seeking a Receptionist to join our team at City Center. The role supports the Administrator and staff by managing calls and schedules, greeting residents and guests professionally, and contributing to daily facility operations.

Responsibilities include triaging calls, handling mail, basic clerical tasks, and assisting with admissions information as required. We offer competitive benefits and opportunities for growth within Villa Healthcare.

Qualifications

• High School diploma or equivalent required.
• 1+ years receptionist experience preferred.
• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Responsibilities

• Answer and route calls professionally and efficiently.
• Greet employees, residents, and guests with courtesy and professionalism.
• Manage mail, faxes, and general clerical duties.
• Assist Administrator and staff with scheduling and referrals.
• Input patient or admission information as needed.
• Support Business Office with accounts payable receipts where needed.
• Provide link to online application to job seekers.

Skills

MS Office

Multitasking

Professional communication

Education

High School diploma or equivalent

Job description

Villa at City Center is seeking a Receptionist to join their team! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely manner and with great professionalism while maintaining security.

Don’t miss out on this incredible opportunity to join the Villa Healthcare team and make a real difference in the lives of others.

Receptionist Duties and Responsibilities:

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals – Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
• Performs basic bookkeeping, filing, and clerical duties.
• May assist Business Office Manager with accounts payable receipts.
• Welcomes and provides link to online application to job seekers.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Receptionist Skills and Abilities:

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Receptionist Education and Experience:

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

Villa Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Up to $300/month temporary incentive for food, gas, childcare, and medical bills
• Paid Time Off
• And much more!

Why Villa?

At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team. We don’t just provide care, we create moments of connection, dignity, and compassion that matter. “We never settle” isn’t just our motto—it’s our mindset. We push beyond the expected to uplift the lives of our guests, their families, and each other. Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging. When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day. Be Welcoming to All, Establish a Relationship, Trust & respect, Teamwork, Engage & Communicate & Recognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.