Receptionist

West Branch Geriatric Village Inc; Warren (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

401(k) match

Medical Insurance

Dental & Vision

EAP

Employee Discount

Training Programs

Growth Opportunities

Incentive program

Paid Time Off

Job summary

Villa Healthcare's Villa at City Center is seeking a Receptionist to join their team. The Receptionist assists the Administrator and other key personnel in managing incoming calls and schedules, greets employees, residents, and guests in a timely and professional manner while maintaining security.

Responsibilities include coordinating with Concierge, routing calls, handling mail, assisting with accounts payable receipts, collecting admission information, and supporting a busy front-desk

Qualifications

• High School diploma or equivalent.
• 1+ year of receptionist experience preferred.
• Proficient with Microsoft Office.

Responsibilities

• Answer calls in a professional manner and route to appropriate staff.
• Greet employees, residents and guests with professionalism while ensuring security.
• Coordinate with Concierge and other departments to manage visitors.
• Sort and distribute mail and perform basic clerical duties.
• Assist with clerical tasks and input admission information when required.
• Support accounts payable receipts as needed.

Skills

Microsoft Office

Multitasking

Education

High School diploma or equivalent

1+ year receptionist experience preferred

Job description

Villa at City Center is seeking a Receptionist to join their team! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely manner and with great professionalism while maintaining security.

Receptionist Duties and Responsibilities

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals - Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
• Performs basic bookkeeping, filing, and clerical duties.
• May assist Business Office Manager with accounts payable receipts.
• Welcomes and provides link to online application to job seekers.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.
• All other duties, as assigned.

Receptionist Skills and Abilities

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Receptionist Education and Experience

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Physical Requirements

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
• Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.

Villa Healthcare Full-Time Benefits

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Up to $300/month temporary incentive for food, gas, childcare, and medical bills
• Paid Time Off
• And much more!

Why Villa?

At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team. We don’t just provide care, we create moments of connection, dignity, and compassion that matter. “We never settle” isn’t just our motto—it’s our mindset. We push beyond the expected to uplift the lives of our guests, their families, and each other. Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging. When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

B.E.T.T.E.R.

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day. B: Be Welcoming to All, E: Establish a Relationship, T: Trust & respect, T: Teamwork, E: Engage & Communicate, and R: Recognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.