Receptionist

Optalis Healthcare; Troy (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Optalis Healthcare in Troy, Alabama seeks a courteous Receptionist to greet residents and visitors, answer phones, and support daily clerical tasks at the front desk. You will log visitors, relay messages, and provide accurate information to residents, families, and staff.

This role also handles mail, copying, filing, and data entry, contributing to survey readiness and smooth facility operations. Proficiency with Microsoft Office and phone systems, plus the ability to multitask in a fast-paced

Qualifications

• High school diploma or equivalent is required.
• Experience in healthcare or office reception is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Skills

Strong communication

Customer service

Organizational skills

Clerical abilities

Microsoft Office

Phone systems

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

Position Summary:

The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations.

Key Responsibilities:

• Answer phones courteously, direct calls, and take accurate messages.
• Welcome and direct visitors, vendors, and applicants; maintain visitor log.
• Provide accurate information to residents, families, and staff as requested.
• Sort and distribute mail, packages, and messages promptly.
• Assist with clerical tasks such as copying, filing, and data entry.
• Support survey readiness through professional conduct and accurate records.

Skills & Competencies

• Strong communication and customer service skills.
• Organizational and clerical abilities.
• Proficiency with Microsoft Office and phone systems.
• Ability to handle multiple tasks in a fast-paced environment.

Required:

• High school diploma or equivalent.

Preferred:

• Experience in healthcare or office reception role.

Physical & Work Requirements

• Prolonged sitting with occasional walking and standing.
• Ability to lift 5--40 lbs and push wheelchairs as needed.

Personal Attributes:

• Professionalism
• Compassion and empathy
• Integrity
• Adaptability