Receptionist

First American; Town of Eagle (WI); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO & sick leave

Employee stock purchase plan

Job summary

First American is seeking a Receptionist to join our Eagle team. You will be the first point of contact, greeting visitors and handling calls while supporting the office with document preparation and mail routing.

The role emphasizes strong communication, a professional demeanor, and reliability in a fast-paced real estate services environment; prior office experience is preferred and Microsoft Office skills are essential.

Qualifications

• High school diploma or equivalent
• Customer-service oriented with the ability to greet visitors
• Strong verbal and written communication skills
• Proficient in Microsoft Office and willing to learn additional technology
• Good work ethic and reliability
• Team player who can contribute to a collaborative office environment

Responsibilities

• Greet, interact with, and assist visitors and customers
• Answer and direct incoming phone calls
• Support the team by gathering, reviewing, and preparing documents; maintain accounts; set up appointments; assemble document packages
• Receive, sort, and route mail
• Order and maintain office supplies and equipment

Job description

Who We Are

Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Receptionist | Front Office | First Impressions Matter

Are you ready to make a difference every day in a fun, fast-paced environment where first impressions and follow-through truly set us apart? We’re excited to grow our Eagle, Idaho team at First American and are looking for a Receptionist to join us!

If you’re customer-service driven, enjoy being part of a great team, and want to build your career in the real estate industry, we’d love to hear from you.

What You’ll Do

Enable you to apply your passion for delivering exceptional customer experiences directly and as part of a team. Give

• Greet, interact, and assist visitors and customers
• Answer and direct incoming phone calls
• Support the team by gathering, reviewing, and preparing documents; maintaining accounts; setting up appointments; assembling document packages
• Receive, sort and route mail
• Order and maintain office supplies and equipment

What You’ll Bring:

• Passion for meeting new people and helping them get what they need
• Excellent verbal and written communication
• Knowledge of Microsoft Office applications and willingness to learn other technology as needed
• Strong work ethic and meets commitments
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Previous experience working in an office environment or dealing with the public is preferred
• High school diploma or equivalent

Pay Range: $14.46 - $19.28 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it’s the right thing to do, but because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.