Receptionist

Albany ENT; Town of Clifton Park (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

No weekend hours

Job summary

Albany ENT & Allergy Services is seeking a full-time Receptionist to create a positive first impression and deliver quality patient service in a busy medical office.

The role includes managing check-in, appointment scheduling, and verifying insurance while communicating clearly with patients, staff, and clinicians. A strong communicator with customer service background will thrive here, with opportunities to grow professionally.

Qualifications

• High School Diploma or equivalent required.
• Previous experience in a medical office preferred.
• Proficient computer skills including the ability to master the office’s software.
• Critical thinking, positive attitude, and professional conduct are essential.
• Excellent written and verbal communication skills and strong interpersonal skills with patients and staff.

Responsibilities

• Check-in patients and manage front desk responsibilities.
• Schedule appointments and coordinate with clinical staff.
• Verify insurance information and enter patient data accurately.
• Provide a positive and professional patient experience in a busy medical office.

Skills

Customer service

Communication

Organization

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Description

Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? Are you looking to gain experience in a medical environment? If so, Albany ENT & Allergy Services is looking for you!

Albany ENT & Allergy Services is seeking a full-time Receptionist to join the team. You will be responsible for creating a positive first impression and providing a quality patient experience. Performing administrative and customer service-related tasks including check-in, appointment scheduling, and verifying insurance. The ideal candidate will be a strong communicator with a customer service background. This is a wonderful opportunity to grow as a professional!

Requirements

• High School Diploma or equivalent.
• Previous experience in a medical office preferred.
• Proficient computer skills including the ability to master the office’s software.
• Critical thinking skills, a positive attitude, and consistent professional conduct.
• Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals.

Compensation

The compensation range for this position is $18.00 to $21.00. Actual compensation within that range will be dependent upon the individual’s skills, education, experience, and qualifications.

Albany ENT & Allergy Services is proud to have been named a Best Place to Work in the Capital Region for 2023, 2024 and 2025. Albany ENT offers a consistent schedule with no weekend hours, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.