Receptionist

Life Care Centers of America; Tennessee; Presencial; USD 17.000 - 22.000; Tempo parcial

Resumo da vaga

Life Care Centers of America in Tennessee is seeking a Receptionist who serves as the facility’s first contact, greeting visitors in person and by phone and handling clerical tasks with efficiency and discretion.

position requires a high school diploma or equivalent, basic secretarial training or clerical experience, and proficiency in Word/Excel; Saturday shift from 8:00 a.m. to 8:00 p.m. confidentiality and patient comfort are emphasized.

Qualificações

• High school diploma or equivalent required.
• Secretarial program from accredited college or university OR minimum 6 months clerical experience.

Responsabilidades

• Greet visitors in person and on the phone in a professional manner.
• Operate the facility phone and paging system.
• Maintain customer service and a positive attitude toward patients.
• Assist in ensuring patient rights, and safety and sanitation protocols.

Conhecimentos

Microsoft Word

Microsoft Excel

Email

Phone etiquette

Customer service

Team collaboration

Formação

High school diploma

Secretarial program OR clerical experience

Ferramentas

Microsoft Word

Microsoft Excel

Email client

Descrição da vaga

Saturdays only 8:00 a.m. - 8:00 p.m.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer