Receptionist

Life Care Centers of America; Hilo (HI); Presencial; USD 19.000 - 25.000; Tempo parcial

Resumo da vaga

Life Care Centers of America is seeking a Receptionist to serve as the first point of contact for visitors and callers in a post-acute care setting. You will handle clerical tasks, manage phones, and support patient interactions with a friendly, professional demeanor.

The role requires basic computer skills, confidentiality, and the ability to follow policies while contributing to a respectful workplace. This part-time position offers a consistent schedule and opportunities to support a caring

Qualificações

• High school diploma or equivalent.
• Secretarial program or six months clerical experience.
• Proficient with Word, Excel and email systems.
• Understand and follow facility policies and confidentiality rules.

Responsabilidades

• Be the first point of contact for visitors and callers in a courteous way.
• Operate the facility phone and paging system.
• Deliver excellent customer service and supportive attitude to patients.
• Assist in safety and sanitation compliance as required.
• Maintain professional relationships with staff and vendors.

Conhecimentos

Customer service

Communication

Teamwork

Formação

High school diploma or equivalent

Secretarial science program or 6 months clerical experience

Ferramentas

Microsoft Word

Microsoft Excel

Email

Descrição da vaga

30 hours per week

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer