Receptionist

Life Care Centers of America; Crawfordsville (IN); On-site; USD 26,000 - 32,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist to provide clerical support and to greet visitors in person as well as by phone, in accordance with Life Care standards and applicable laws.

The role requires a high school diploma or equivalent, with secretarial training or clerical experience, and proficiency in Microsoft Word, Excel, and email. You will be part of a team that upholds patient rights and safety while maintaining confidentiality.

Qualifications

• High school graduate or equivalent.
• Secretarial program from an accredited college or university OR minimum six months clerical experience.

Responsibilities

• Be the first point of contact for guests and visitors in person and by phone in a friendly, professional manner.
• Operate the facility phone and paging system effectively.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Demonstrate dependable attendance and teamwork across disciplines.
• Read, write, and understand English; maintain confidentiality and professional relationships.

Education

High school diploma

Secretarial/clerical training

6 months clerical experience

Tools

Microsoft Office Suite

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patientsAssist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer