Receptionist

Life Care Centers of America; Farmington (NM); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Life Care Centers of America seeks a Receptionist to greet visitors and answer calls, providing clerical support in a respectful, compliant manner.

The role requires basic education or clerical experience, proficiency with Word/Excel, and the ability to work as part of an interdisciplinary team in a post-acute care setting.

Qualifications

• High school diploma or equivalent is required.
• Secretarial program or 6 months clerical experience preferred.
• Proficient in Word, Excel, and email applications.
• Knowledge of laws and regulations governing post-acute care facilities.

Responsabilités

• Greet visitors and act as first point of contact in person and by phone.
• Operate the facility phone and paging systems professionally.
• Deliver excellent customer service and maintain a positive attitude.
• Assist in patient evacuation and support safety procedures.
• Maintain confidentiality and professional relationships with staff and vendors.
• Adhere to company policies and participate in required trainings.

Connaissances

Microsoft Word

Microsoft Excel

Email

Decision making

Customer service

Communication

Formation

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Outils

Microsoft Word

Microsoft Excel

Email software

Description du poste

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer