Receptionist

Avista Senior Living; South Ogden (UT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and life insurance

Employee assistance program

PTO & sick leave

Professional development opportunities

Job summary

Spring Gardens Assisted Living in Ogden, UT is seeking a dedicated FULL TIME Receptionist to manage the busy Front Desk. This role emphasizes exceptional customer service for residents and guests in a fast-paced, positive environment.

You will be the first point of contact, ensuring a welcoming atmosphere and smooth daily operations. The successful candidate will handle phone calls, greet visitors, and support staff while maintaining a professional appearance and a helpful, upbeat attitude.

Qualifications

• Experience in customer service is highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.
• Microsoft and computer knowledge.

Responsibilities

• Provide exceptional customer service.
• Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and respond promptly to calls.
• Manage the business center and process mail.
• Maintain a safe and secure environment following safety standards.
• Encourage teamwork through cooperative interactions with coworkers and other departments.
• Keep the front lobby and desk area clean and organized.

Skills

Customer service

Professional appearance

Team player

Problem solving

Computer skills

Job description

Spring Gardens Assisted Living has a remarkable opportunity for an exceptional, responsible FULL TIME RECEPTIONIST to manage the busy Front Desk of our beautiful assisted living community in Ogden, UT.The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.We are searching for an outstanding individual with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.Benefits:Competitive Pay with bonus structureHealth, dental, and life insuranceEmployee assistance programPTO & sick leaveFabulous co-workers who respect and honor one anotherProfessional development opportunitiesDuties & Responsibilities:Provide exceptional customer serviceAnswer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional mannerMonitor the Emergency Alert System and immediately respond to every callEffectively manage business center and process incoming and outgoing mailMaintain a safe and secure environment, follow established safety standardsEncourage teamwork through cooperative interactions with co-workers and other departmentsKeep front lobby area and front desk clean and organized; etc.Direct emergency personnel to emergency location and be contact person in case of emergencyDocument in the logbook any significant incidentsMaintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work ordersQualifications:Experience in customer service is highly desiredPolished and professional appearance and demeanorUpbeat and positive team player attitudeStrong judgment and solutions-orientedProactive customer service approachMicrosoft and computer knowledgeThe last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care