Receptionist

Senior living; Salisbury (MD); On-site; USD 22,730 - 25,485; Full time

Benefits offered by this job

401K retirement plan with matching

Wage growth bonus program

PTO

Employee referral bonus

Access to earned wages

Discount marketplace

Health and wellness program

Flexible scheduling

Team environment

Job summary

Sinceri Senior Living is seeking a Front Desk Receptionist to join our Salisbury, MD location. This full-time, on-site role supports administrators and nursing leaders by answering phones, greeting residents and guests, and coordinating between departments.

Qualified candidates will have a high school diploma and customer service experience; proficiency with Microsoft Office and strong organizational skills are required. We offer competitive pay, benefits, and a team-oriented work environment.

Qualifications

• High school diploma or equivalent.
• Desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Responsibilities

• Answer phones and route to proper department.
• Greet residents, families, guests, and staff professionally.
• Coordinate information between departments for events and inquiries.
• Perform general office duties, including typing and filing.
• Guide tours, complete inquiry forms and introduce prospects to the manager on duty.
• Adhere to marketing guidelines for inquiries and tours.
• Process rental payments and issue receipts when requested.

Skills

Customer service

Microsoft Office

Communication

Organizational skills

Education

High school diploma

Job description

Employment Status: Full-Time Is Remote Position: No Pay Rate: 16.50 PayRate Interval: Hourly PayRate Max: 18.50 Shift: 1st Shift

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

Perks and Benefits*:

• Earn up to 1% wage increase every quarter
• 401KRetirement Plan with Safe Harbor matching contribution
• Lengthof Service Bonus Program of up to $5,000
• EmployeeReferral Bonus of up to $1,000
• Accessto earned wages prior to payday
• GenerousPTO Plan
• Anemployee engaged scheduling system
• SinceriSenior Living Discount Marketplace
• WalkingSpreerewards for healthy habits

Oh,and did we mention an amazing Team Environment?

*Somebenefits may vary depending on position and employment status

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.