Receptionist

EHM Senior Solutions; Saline (MI); On-site; USD 33,000 - 37,000; Full time

Job summary

EHM Senior Solutions in Michigan is seeking a friendly receptionist to be the first point of contact for visitors and staff. You will manage the front desk, answer calls, and support daily administrative operations to help the office run smoothly.

This role requires 2–3 years of receptionist or administrative experience, strong communication and organizational skills, and discretion handling confidential information.

Qualifications

• 2–3 years of receptionist or administrative experience.
• Healthcare or senior-care environment experience preferred.
• Experience with multi-line phone systems.
• Scheduling and appointment management experience.

Responsibilities

• Greet visitors and direct them to appropriate staff.
• Answer and route phone calls promptly.
• Keep reception area clean and organized.
• Manage incoming/outgoing mail, packages, and deliveries.
• Assist with scheduling meetings and calendar coordination.
• Provide general administrative support to various departments.
• Handle inquiries and maintain confidentiality of sensitive information.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Phone etiquette

Customer service

Teamwork

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

EHM Senior Solutions is looking for a dedicated Receptionist who serves as the first point of contact for visitors and clients, providing a warm and professional welcome. The role involves managing front desk operations, handling inquiries, and supporting administrative functions to ensure smooth day-to-day activities within the organization.Key Responsibilities:- Greet and welcome visitors in a courteous and professional manner.- Answer and direct phone calls promptly and efficiently.- Maintain the reception area to ensure it is tidy and presentable.- Manage incoming and outgoing mail, packages, and deliveries.- Assist with scheduling and coordinating meetings and appointments.- Provide administrative support to various departments as needed.- Handle inquiries and provide accurate information about the organization.- Maintain confidentiality and security of sensitive information.- Perform other duties as assigned to support the overall operations of EHM Senior Solutions.Hours: Monday - Friday: 8:30am to 4:30pmRequired Education:- High school diploma or equivalent.Required Experience:- Previous 2-3 years of experience in a receptionist or administrative role, preferably within a healthcare or senior care environment.- Experience with working with seniors.- Experience in handling multi-line phone systems and directing calls efficiently.- Familiarity with scheduling and appointment management.Required Skills and Abilities:- Excellent verbal and written communication skills.- Strong organizational skills with attention to detail.- Ability to multitask and prioritize tasks in a fast-paced environment.- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.- Professional demeanor with a customer-focused approach.- Ability to maintain confidentiality and handle sensitive information with discretion.- Strong interpersonal skills and the ability to work effectively as part of a team.