Receptionist

AdviniaCare at Vinnin Square; Salem (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

AdviniaCare Vinnin Square in Salem, MA, is seeking a friendly Receptionist to be the welcoming face of our community. Full-time role handling front desk, calls, and general admin tasks. Prior senior living experience is preferred but not required.

The position emphasizes providing a warm, safe, and well-organized environment for residents, families, and visitors, with responsibilities spanning communication and security.

Qualifications

• Front desk or customer service experience preferred
• Ability to multitask in a fast-paced environment
• Warm, professional demeanor in person and on the phone
• Comfortable with computers and basic data entry

Responsibilities

• Answer, screen, and forward calls on the telephone switchboard, providing information and taking messages
• Greet visitors and direct or escort them to their destination
• Assist residents, family members, employees, and visitors as needed
• Maintain building security by following procedures and controlling access, including visitor logbook and surveillance
• Perform general administrative tasks such as word processing and data entry
• Maintain filing system and file correspondence
• Receive and sort daily mail, deliveries, and couriers
• Report resident issues or concerns to the Administrator
• Other duties as assigned

Skills

Organizational skills

Multitask

Phone etiquette

Data entry

Job description

Receptionist

Full-time | AdviniaCare Vinnin Square | Salem, MA

Come join the talented staff at AdviniaCare Vinnin Square! We’re looking for a friendly, professional Receptionist to be the welcoming face of our community. Prior senior living experience is preferred but not required.

About the Role

As the first point of contact for residents, families, and visitors, you’ll play a key role in creating a warm, safe, and well-organized environment. You’ll manage the front desk, handle incoming calls, and support our team with general administrative tasks.

Responsibilities

• Answer, screen, and forward calls on the telephone switchboard, providing information and taking messages
• Greet all visitors entering the facility and direct or escort them to their destination
• Assist residents, family members, employees, and visitors as needed
• Maintain building security by following procedures and controlling access, including monitoring the visitor logbook and surveillance footage
• Perform general administrative tasks such as word processing and data entry
• Maintain the general filing system and file correspondence appropriately
• Receive and sort daily mail, deliveries, and couriers
• Report any resident issues or concerns to the Administrator
• Other duties as assigned

Qualifications

• Long-term care experience preferred
• Strong organizational skills and the ability to multitask
• Warm, professional demeanor in person and on the phone
• Comfortable with computers and basic data entry

Physical Demands

• Must be able to move intermittently throughout the workday
• May be required to assist with resident evacuation during emergencies

Interested? Submit your resume today to be considered for this important role at AdviniaCare Vinnin Square!

We are an Equal Opportunity Employer.