Receptionist

Cogswell Ford; Russellville (AR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Job summary

Cogswell Ford is seeking a friendly and organized Office Receptionist to join our team. This role supports daily dealership operations through excellent customer service, front desk responsibilities, and general administrative tasks. Hours are Thursday, Friday, 8:00–6:00 and Saturday, 8:00–5:00.

We are an equal opportunity employer committed to an inclusive workplace, with competitive pay and opportunities to grow within the Ford Family.

Qualifications

• Excellent listening and communication skills.
• Punctuality and ability to adapt to schedule changes.
• Professional appearance and proactive attitude.
• Detail oriented with awareness of surroundings.

Responsibilities

• Answer dealership phones and greet customers at the front desk.
• Direct customers to the correct department and introduce them to the salesperson.
• Collaborate with sales and internal teams to ensure smooth operations.
• Communicate with callers and visitors in a friendly, professional manner.
• Assist with administrative tasks as needed by Office Manager.

Skills

Customer service

Communication

Punctuality

Professional appearance

Detail oriented

Job description

Cogswell Ford is seeking a friendly and organized Office Receptionist to join our team. This vital role supports the daily operations of our dealership by providing excellent customer service, managing front desk responsibilities, and assisting with general administrative tasks. Hours will be Thursday, Friday, 8:00 to 6:00 and Saturday, 8:00 to 5:00.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Competitive Pay

Receptionist Responsibilities:

• Answer dealership group phones, greet and receive prospects and customers
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
• Work cooperatively with the sales and other internal teams
• Communicate with callers and visitors in a professional, friendly, and efficient manner
• Assist in accounting duties as requested by Office Manager, including filing, shipping, accounts receivable.
• Other duties as assigned

Receptionist Qualifications:

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Professional appearance and eager to improve on all aspects
• Detail oriented, awareness of surroundings to assist customers and co-workers
• Motivated, self-starter

We are an equal opportunity employer. We are committed to building an inclusive and respectful workplace for all employees. All qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.