Part Time Receptionist

Snell Motor Companies; Tulsa (OK); In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Paid holidays

Referral program

Descrizione del lavoro

Riverside Ford of Tulsa is seeking a part-time Receptionist to manage the front desk, greet customers, and assist the General Manager and Sales Manager with new car orders and service requests.

The role emphasizes a professional appearance, teamwork, and a customer‑centric attitude, with training opportunities and a clean, organized reception area.

Competenze

• Punctuality and professional appearance are required.
• Strong communication with customers and colleagues is essential.
• Willingness to cross-train across front desk roles and related tasks.
• Ability to document client concerns accurately in appointment scheduling.

Mansioni

• Greet customers and answer phones; maintain a welcoming reception area.
• Cover the switchboard and perform light clerical duties.
• Assist General Manager and Sales Manager with new car orders and requests.
• Maintain a neat, organized waiting area and beverage station; keep supplies stocked.
• Deescalate client concerns and route to the appropriate person.
• Follow the set schedule and attend required trainings (online or on-site).
• Cross-train as needed between Cashier/Loaner Coordinator/Front desk/Service Receptionist.
• Promptly respond to voicemails and phone calls, on the first ring when possible.

Conoscenze

Punctuality

Professional communication

Teamwork

Multitasking

Deescalation

Descrizione del lavoro

The position of Receptionist will consist of overseeing the reception area as well as assisting the General Manager and Sales Manager with the acquisition of new car orders and other requests; to continually work as a team to maintain consistently high standards and to achieve a “Customer’s Completely Satisfied” attitude. Greet or acknowledge every customer; help fellow employees; keep a professional environment by maintaining a clean well-organized workplace.

Requirements:

• Need to be at work on time dressed professionally and suitable to represent Riverside Ford of Tulsa.
• Perform all assigned duties daily to the standards and specifications of the factory and dealership, such as covering the switchboard, greeting customers, light clerical duties; as well as maintaining a neat and orderly waiting room, coffee bar and work area.
• Attend any training or functions required including online via the web, on site at the dealership.
• Is proactive in deescalating client concerns and deescalating concerns to the proper person if necessary.
• Willing to cross train as needed between Cashier/Loaner Coordinator/Front desk Receptionist/Service Receptionist
• Possesses the ability to effectively communicate over the phone and in person to clients, peers and supervisors
• Is thorough in documenting client concerns and requests in appointment making process
• Is prompt in answering phone calls on the first ring while able to be present and multitask
• Ensures voicemails left for the service department are responded to in a timely manner
• Follows the set schedule provided
• Maintains necessary service desk supplies
• Gives a months’ notice for planned days off and understands that it must be approved by direct manager
• Possesses an eagerness to constantly learn and be open to possibilities change.

Part Time Employee Benefits:

• Paid holidays
• Aggressive Employee Referral Program