Receptionist

OCH; Carthage (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Life insurance

Short-term disability

Flexible spending accounts

Paid time off

Company holidays

Job summary

Ozarks Community Hospital (OCH) in Carthage, MO, seeks a Customer Service Representative/Receptionist for the Carthage Clinic. The role supports patient care, schedules, and clinic operations under the Clinic Manager, with emphasis on compassion, efficiency, and accurate record-keeping.

The position requires a high school diploma, familiarity with Medicare/Medicaid, and strong organizational skills. OCH offers comprehensive benefits and PTO. Equal opportunity employer.

Qualifications

• Front office experience in a medical setting preferred.
• Knowledge of Medicare/Medicaid.
• Strong organizational and multitasking abilities.
• Ability to operate and maintain office equipment.

Responsibilities

• Provide direct and indirect patient assistance in the clinic setting.
• Assist with development and orientation of new staff.
• Coordinate activities of the office and clinic.
• Cover work schedules and help improve workflow.
• Inform providers about progress and potential problems.

Skills

Customer service

Front desk

Medical office

Multitasking

Education

High school diploma

Tools

Office equipment

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Carthage, MO, is seeking a Customer Service Representative; Receptionist to join our Carthage Clinic.

Our Mission:

Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

Under the direction of the Clinic Manager provides direct and indirect patient assistance and care in the office/clinic settings. Assists in development and orientation of new office / clinic staff. Assists in coordinating activities of the office /clinic. Assists with covering work schedules and assists to improve work flow. Keeps the providers informed of both progress and potential problems.

Benefits include:

• Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
• Company-paid holidays.

Requirements:

• High school diploma or equivalent.
• Knowledge of Medicare, Medicaid, third party payors.
• Successful work experience in a front office setting or in another clerical position.
• Strong working knowledge of office procedures and basic accounting principles.
• Ability to effectively use and maintain office equipment.
• BLS or Friends and Family certification preferred.
• Great organizational and multitasking abilities.

OCH is an Equal Opportunity Employer