Receptionist

Jobtailor; Richmond (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Richmond, IL is seeking a friendly medical receptionist to manage patient flow, greet visitors, and route calls. You will schedule appointments and handle EMR registration and Epic check-in processes, supporting efficient front-desk operations.

This role includes collecting co-pays and posting payments in Epic, with daily cash drawer balancing and strong emphasis on accuracy. The ideal candidate has a high school diploma, prior medical office experience, and solid interpersonal and

Qualifications

• High School diploma or equivalent preferred.
• Previous medical reception or reception experience preferred.
• Basic knowledge of keyboard skills and medical terminology preferred.
• Good interpersonal and written communication skills.
• Basic knowledge of Epic preferred.

Responsibilities

• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel.
• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
• Schedules patient appointments and manages EMR Electronic Medical Records registration check-in processes in Epic.
• Collects co-payments and other self-pay obligations when required and posts in Epic when registering patients.
• Performs cashiering functions and balances individual cash drawer at the end of each day.

Skills

Interpersonal skills

Written communication

Keyboard skills

Medical terminology

Cash handling

Electronic Medical Records

Appointment scheduling

Patient registration

Education

High School diploma or equivalent

Tools

Epic

Job description

Responsibilities

• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel
• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel
• Schedules patient appointments and manages EMR Electronic Medical Records registration check-in processes in Epic
• Collects co-payments and other self-pay obligations when required and posts in Epic when registering patients
• Performs cashiering functions and balances individual cash drawer at the end of each day

Requirements

• High School diploma or equivalent preferred
• Previous medical reception or reception experience preferred
• Basic knowledge of keyboard skills and medical terminology preferred
• Good interpersonal and written communication skills
• Basic knowledge of Epic preferred

Hard Skills

• Electronic Medical Records
• Keyboard Skills
• Appointment Scheduling
• Cash Handling
• Patient Registration

Soft Skills

• Interpersonal Skills
• Written Communication