Receptionist

ColonialWebb Contractors; Richmond (VA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

401(k) plan with company match

PTO and paid holidays

Medical, dental, life, vision and disa

Employee Assistance Program

Employee referral incentives

Career development and progression

Job summary

ColonialWebb is seeking a friendly Receptionist to greet customers, vendors, and future team members at our Richmond, VA corporate office. You’ll maintain front desk operations, answer calls, and provide administrative support to keep communications clear and professional.

Join a trusted MEP contractor with a 50-year history, offering competitive pay, benefits, and opportunities for growth. You’ll work with leaders across the business to ensure a welcoming, organized first impression for all

Qualifications

• Must have a high school diploma or equivalent.
• Clear verbal communication skills.
• Ability to learn company-specific and new programs (Penta, OnBase).
• Ability to work independently with minimal supervision.
• Exceptional interpersonal skills for customer relationships.
• Bilingual is helpful but not required.

Responsibilities

• Greet customers and visitors with professionalism.
• Answer and direct calls clearly and warmly.
• Maintain front desk operations.
• Handle incoming/outgoing mail and distribute as applicable.
• Provide administrative support as needed.
• Scan and upload documents to company system.
• Post checks and ACH payments daily.
• Post credit card payments daily.
• Order supplies and maintain stock.
• Distribute company apparel as needed.

Skills

Verbal Communication

Interpersonal Skills

Independence

Software Learning

Education

High School Diploma

Tools

Penta

OnBase

Job description

Summary

Be the welcoming voice that makes a great first impression. As our Receptionist, you’ll greet customers, vendors, and future team members while keeping the front desk running smoothly. You’ll connect with company leaders and people across the business, making every interaction clear, warm, and professional. If you enjoy helping people and creating a positive first impression, we’d like to meet you. Who we are: At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb

• Competitive pay of $23-25/hr depending on experience
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

What you will do

• Greet customers and visitors with professionalism
• Answer and direct incoming calls efficiently and with a clear, friendly tone
• Maintain front desk operations
• Handle all outgoing and incoming mail and distribute as applicable.
• Handle inquiries with discretion, tact, and a solution-oriented approach
• Maintain a well-organized and welcoming reception area
• Provide administrative support as needed
• Scan and upload documents to company document system
• Posting checks and ACH payments daily
• Posting credit card payments daily
• Order company supplies, maintain sufficient stock, and keep order in cabinets
• Manage anniversary letters and business cards
• Distribution of Company apparel as needed

You should have

• Possess high school diploma or equivalent.
• Possess clear verbal communication skills.
• Ability to learn Company-specific and new or updated programs and software (i.e., Penta, OnBase, etc.)
• Ability to work independently with minimal supervision.
• Possess exceptional interpersonal skills that will aid in the ability to manage customer relationships (both internal and external), perceptions and expectations with a friendly and professional demeanor.
• Bilingual would be helpful not required.

Miscellaneous

Work location: ColonialWebb corporate office, Richmond, VA. Schedule: Full-Time Monday through Friday. Travel: This position is not required to travel Remote Work: This position is not conducive for remote work EOE M/W/Disability/Vets Veterans and those with previous military experience are encouraged to apply

ColonialWebb stands as a prominent leader in the commercial and industrial mechanical and electrical contracting industry, boasting an unparalleled reputation in the region. Our dynamic business groups encompass Construction, Building Service, Industrial Refrigeration, and Manufacturing. Catering to a diverse clientele, ranging from small enterprises to esteemed Fortune 500 companies, we have consistently delivered exceptional service. Our commitment to excellence is evident through our unmatched expertise and the comprehensive scope of services we offer. With a steadfast dedication to continuous improvement and innovation, we continue to set new industry standards. ColonialWebb se destaca como un líder prominente en la industria de la contratación mecánica y eléctrica comercial e industrial, con una reputación inigualable en la región. Nuestros dinámicos grupos de negocio abarcan Construcción, Servicios para Edificios, Refrigeración Industrial y Manufactura. Atendiendo a una clientela diversa, que va desde pequeñas empresas hasta prestigiosas compañías Fortune 500, hemos ofrecido consistentemente un servicio excepcional. Nuestro compromiso con la excelencia se refleja en nuestra experiencia incomparable y en el amplio alcance de los servicios que ofrecemos. Con una firme dedicación a la mejora continua y la innovación, seguimos estableciendo nuevos estándares en la industria.